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Suddenly Vista asks to activate the license again RRS feed

  • Question

  • I installed Windows Vista a long time ago. This evening, all of a sudden, it asks me to reactivate the license??? Can someone please help me with this one? See diag report below.

    Thanks,
    Harold

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: 0xc004c4a8
    Windows Product Key: N/A, hr=0xc004e017
    Windows Product Key Hash: N/A, hr=0xc004e017
    Windows Product ID: 55041-038-7779586-71655
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.0.6001.2.00010100.1.0.004
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {FAF02059-FB85-496A-ADEC-6996163CAEC9}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Enterprise
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080425-1930
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office Project Standard 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FAF02059-FB85-496A-ADEC-6996163CAEC9}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-038-7779586-71655</PID><PIDType>6</PIDType><SID>S-1-5-21-1652150724-1226893332-2678048283</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P4S800MX ACPI BIOS Revision 1010</Version><SMBIOSVersion major="2" minor="3"/><Date>20040902000000.000000+000</Date></BIOS><HWID>FA313507018400F2</HWID><UserLCID>0813</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>91D7C82D949CD86</Val><Hash>KH11spKW8flMWEM4gbNw85SYGnQ=</Hash><Pid>89388-707-0700257-65820</Pid><PidType>14</PidType></Product><Product GUID="{90120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>18343721ECD2D86</Val><Hash>nax7FOqFInQzu5Hw/Ik6RQqwaDg=</Hash><Pid>89402-707-1038583-63459</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>18343721ECD2D86</Val><Hash>nax7FOqFInQzu5Hw/Ik6RQqwaDg=</Hash><Pid>89405-707-1038583-63595</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Thursday, September 25, 2008 7:45 PM

Answers

  • Hello Harold,


      I see that your version of Vista is a KMS Client. As you may know, KMS Client versions of Vista are used by Large Companies, Universities or Government Agencies to easily manage large numbers of Windows installs within their organization.  

      KMS Clients activate by connecting to a KMS Server (i.e. KMS Clients do not connect to Microsoft to activate). I suggest contacting your organization’s Network Admin or IT Dept for assistance in connecting your KMS Client to their KMS Server.


    Take care,


    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, September 25, 2008 9:07 PM
    Thursday, September 25, 2008 9:06 PM

All replies

  • Hello Harold,


      I see that your version of Vista is a KMS Client. As you may know, KMS Client versions of Vista are used by Large Companies, Universities or Government Agencies to easily manage large numbers of Windows installs within their organization.  

      KMS Clients activate by connecting to a KMS Server (i.e. KMS Clients do not connect to Microsoft to activate). I suggest contacting your organization’s Network Admin or IT Dept for assistance in connecting your KMS Client to their KMS Server.


    Take care,


    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, September 25, 2008 9:07 PM
    Thursday, September 25, 2008 9:06 PM
  • The KMS key is a key I must have typed in by mistake (we are only using MAK keys). Problem is the system does not accept typing in the MAK key gain... The error message's still the same.
    Friday, September 26, 2008 7:35 AM