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Problem Backing Up Whs Shared Folders RRS feed

  • Question

  • Hi

    I've added a drive to back up my whs shared folders,

    I setup the parameters using WHS consul and all was OK (though I could only do manual backups).

    A few days ago I ran a manual backup and the backup screen appeared briefly then disappeared, I tried this a couple of times and the same thing happened. So I went into Event Viewer (application) and there was a series of red warnings with an error message .NET Runtime 2.0 error reporting (see below for more information).

    Has anyone encountered this?

    Event Type: Error
    Event Source: .NET Runtime 2.0 Error Reporting
    Event Category: None
    Event ID: 5000
    Date: 19/11/2009
    Time: 19:18:20
    User: N/A
    Computer: LOUNGE-SERVER
    Description:
    EventType clr20r3, P1 homeserverconsole.exe, P2 6.0.0.0, P3 49ed39c1, P4 whscommon, P5 6.0.0.0, P6 49b73949, P7 334, P8 1b, P9 system.io.filenotfoundexception, P10 NIL.

    For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
    Data:
    0000: 63 00 6c 00 72 00 32 00 c.l.r.2.
    0008: 30 00 72 00 33 00 2c 00 0.r.3.,.
    0010: 20 00 68 00 6f 00 6d 00 .h.o.m.
    0018: 65 00 73 00 65 00 72 00 e.s.e.r.
    0020: 76 00 65 00 72 00 63 00 v.e.r.c.
    0028: 6f 00 6e 00 73 00 6f 00 o.n.s.o.
    0030: 6c 00 65 00 2e 00 65 00 l.e...e.
    0038: 78 00 65 00 2c 00 20 00 x.e.,. .
    0040: 36 00 2e 00 30 00 2e 00 6...0...
    0048: 30 00 2e 00 30 00 2c 00 0...0.,.
    0050: 20 00 34 00 39 00 65 00 .4.9.e.
    0058: 64 00 33 00 39 00 63 00 d.3.9.c.
    0060: 31 00 2c 00 20 00 77 00 1.,. .w.
    0068: 68 00 73 00 63 00 6f 00 h.s.c.o.
    0070: 6d 00 6d 00 6f 00 6e 00 m.m.o.n.
    0078: 2c 00 20 00 36 00 2e 00 ,. .6...
    0080: 30 00 2e 00 30 00 2e 00 0...0...
    0088: 30 00 2c 00 20 00 34 00 0.,. .4.
    0090: 39 00 62 00 37 00 33 00 9.b.7.3.
    0098: 39 00 34 00 39 00 2c 00 9.4.9.,.
    00a0: 20 00 33 00 33 00 34 00 .3.3.4.
    00a8: 2c 00 20 00 31 00 62 00 ,. .1.b.
    00b0: 2c 00 20 00 73 00 79 00 ,. .s.y.
    00b8: 73 00 74 00 65 00 6d 00 s.t.e.m.
    00c0: 2e 00 69 00 6f 00 2e 00 ..i.o...
    00c8: 66 00 69 00 6c 00 65 00 f.i.l.e.
    00d0: 6e 00 6f 00 74 00 66 00 n.o.t.f.
    00d8: 6f 00 75 00 6e 00 64 00 o.u.n.d.
    00e0: 65 00 78 00 63 00 65 00 e.x.c.e.
    00e8: 70 00 74 00 69 00 6f 00 p.t.i.o.
    00f0: 6e 00 20 00 4e 00 49 00 n. .N.I.
    00f8: 4c 00 0d 00 0a 00 L.....
    Thursday, November 19, 2009 8:23 PM

All replies

  • It seems, that a file necessary for Windows Home Server has been removed or destroyed. This happens sometimes, if you uninstall a not well designed Add-In or after issues with upgrading .NET Framework (especially if you run Windows Updates from the desktop instead via console).
    More details, which file went missing, you should find in the home server specific logs.
    Logon to your server, click Start/Run, enter %qlogs% and click OK.
    Sort the files by date and check those, which are near the time stamp of the message in the event log to get the details.

    The recommended way to fix such stuff is a server reinstallation.
    Best greetings from Germany
    Olaf

    Friday, November 20, 2009 8:09 AM
    Moderator
  • It seems, that a file necessary for Windows Home Server has been removed or destroyed. This happens sometimes, if you uninstall a not well designed Add-In or after issues with upgrading .NET Framework (especially if you run Windows Updates from the desktop instead via console).
    More details, which file went missing, you should find in the home server specific logs.
    Logon to your server, click Start/Run, enter %qlogs% and click OK.
    Sort the files by date and check those, which are near the time stamp of the message in the event log to get the details.

    The recommended way to fix such stuff is a server reinstallation.
    Best greetings from Germany
    Olaf


    Hi Olaf

    Thank you for your kind greetings - I have found a log which coincides with the error (see below).

    I have also noted some different errors that occured today relating to Volume Shadow Copy services - Is this further signs of major problems?

    I presume a reinstallation means the destruction of all user data?

    Thanks Tom






    Created at 19/11/2009 19:25:38
    ***** Started at 19/11/2009 19:25:38 ***
    ***** Started at 19/11/2009 19:25:38 ***
    [1]091119.192541.6562: BackupConfig: Error: Disconnected Backup Config
    [1]091119.192541.6875: BackupConfig: Error: Disconnected Backup Config
    [1]091119.192541.7031: Error: Client bacb46a3-7f0a-4688-9248-d0dd7d2bf91f not found by BackupHelpers.FindClient
    [1]091119.192541.7031: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: bacb46a3-7f0a-4688-9248-d0dd7d2bf91f
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
    [1]091119.192541.7031: Error: Client d622b654-9c25-40c2-a2be-83d458181be6 not found by BackupHelpers.FindClient
    [1]091119.192541.7031: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: d622b654-9c25-40c2-a2be-83d458181be6
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
    [1]091119.192541.7187: Error: Client 58a9af0d-4320-415f-85fa-a5ddb2a1c53e not found by BackupHelpers.FindClient
    [1]091119.192541.7187: Error: Client Microsoft.HomeServer.HomeServerConsoleTab.Health.ClientNotFoundException: 58a9af0d-4320-415f-85fa-a5ddb2a1c53e
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClient(ConfigurationRoot configurator, Guid pcGuid)
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.BackupHelpers.FindClientNoThrow(ConfigurationRoot configurator, Guid pcGuid) not found by BackupHelpers.FindClient
    [1]091119.192541.7812: BackupConfig: Error: Disconnected Backup Config
    [11]091119.192542.2656: Error: Cannot invoke RefreshData for HealthControl
    [11]091119.192542.2656: Error: Cannot invoke RefreshData for HealthControl
    [11]091119.192542.2656: Error: Cannot invoke RefreshData for HealthControl
    [13]091119.192542.2968: Error: Backup percentage is -2147483648
    [13]091119.192542.2968: Error: Cannot invoke RefreshData for HealthControl
    [1]091119.192543.4062: Error: Error -2147023728 in SendMessage
    [13]091119.192545.2968: Error: Backup percentage is -2147483648
    [13]091119.192545.2968: Error: Cannot invoke RefreshData for HealthControl
    [1]091119.192546.7187: Error: Cannot invoke RefreshData for HealthControl
    [1]091119.192546.7187: Error: Error -2147023728 in SendMessage
    [5]091119.192553.6093: Error: Backup percentage is -2147483648
    [1]091119.192556.2656: Error: Exception thrown
    System.IO.FileNotFoundException: Could not find file 'F:\2009-11-19_1925'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) in mscorlib.dll
       at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) in mscorlib.dll
       at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity) in mscorlib.dll
       at Microsoft.HomeServer.Controls.Archiver.DatedDestination(String destination, Boolean copyFiles) in HomeServerControls.dll
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.ServerBackupStatus.DoNextDrive() in HomeServerConsoleTab.Health.dll
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.ServerBackupStatus.Execute() in HomeServerConsoleTab.Health.dll
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.ServerBackupStatus.OnLoad(EventArgs e) in HomeServerConsoleTab.Health.dll
       at System.Windows.Forms.Form.OnCreateControl() in System.Windows.Forms.dll
       at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) in System.Windows.Forms.dll
       at System.Windows.Forms.Control.CreateControl() in System.Windows.Forms.dll
       at System.Windows.Forms.Control.WmShowWindow(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.Control.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.ScrollableControl.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.ContainerControl.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.Form.WmShowWindow(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.Form.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.Control+ControlNativeWindow.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) in System.Windows.Forms.dll
       at System.Windows.Forms.SafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow) in System.Windows.Forms.dll
       at System.Windows.Forms.Control.SetVisibleCore(Boolean value) in System.Windows.Forms.dll
       at System.Windows.Forms.Form.SetVisibleCore(Boolean value) in System.Windows.Forms.dll
       at System.Windows.Forms.Control.set_Visible(Boolean value) in System.Windows.Forms.dll
       at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) in System.Windows.Forms.dll
       at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) in System.Windows.Forms.dll
       at System.Windows.Forms.Application.RunDialog(Form form) in System.Windows.Forms.dll
       at System.Windows.Forms.Form.ShowDialog(IWin32Window owner) in System.Windows.Forms.dll
       at System.Windows.Forms.Form.ShowDialog() in System.Windows.Forms.dll
       at Microsoft.HomeServer.HomeServerConsoleTab.Health.HomeServerTabExtender+HealthControl.backupNow_Click(Object sender, EventArgs e) in HomeServerConsoleTab.Health.dll
       at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStripButton.OnClick(EventArgs e) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea) in System.Windows.Forms.dll
       at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) in System.Windows.Forms.dll
       at System.Windows.Forms.Control.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.ScrollableControl.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.ToolStrip.WndProc(Message& m) in System.Windows.Forms.dll
       at Microsoft.HomeServer.Controls.ConsoleToolBar.WndProc(Message& m) in HomeServerControls.dll
       at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.Control+ControlNativeWindow.WndProc(Message& m) in System.Windows.Forms.dll
       at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) in System.Windows.Forms.dll
       at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) in System.Windows.Forms.dll
       at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData) in System.Windows.Forms.dll
       at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) in System.Windows.Forms.dll
       at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) in System.Windows.Forms.dll
       at System.Windows.Forms.Application.Run(Form mainForm) in System.Windows.Forms.dll
       at Microsoft.HomeServer.HomeServerConsole.MainForm.Main(String[] args) in HomeServerConsole.exe

    Sender: Name:HomeServerConsole.exe
    There are no context policies.

     

    Friday, November 20, 2009 7:11 PM
  • Please attach that external drive to some (any) computer and run chkdsk /r on it. The log you posted suggests that there's a problem with that drive, rather than your server.
    I'm not on the WHS team, I just post a lot. :)
    Friday, November 20, 2009 7:30 PM
    Moderator
  • Yes, F:\2009-11-19_1925' is the folder determined as missing - and this should be the backup target folder for yesterday.
    So either it could not be created or the disk could not be read.
    Best greetings from Germany
    Olaf
    Friday, November 20, 2009 10:25 PM
    Moderator
  • Hi

    Well I ran chkdsk on both the F and C drives and both came back as reported Ok.

    Tom
    Sunday, November 22, 2009 9:44 PM
  • How full is the external disk?
    And how semi intelligent is the enclosure? (electronics which decides to save some power may not be good in this place)
    Is it a disk with own power supply or is it powered via USB port? (Sometimes the USB ports have not enough capability to power up the disk)
    Best greetings from Germany
    Olaf
    Sunday, November 22, 2009 10:36 PM
    Moderator
  • How full is the external disk?
    And how semi intelligent is the enclosure? (electronics which decides to save some power may not be good in this place)
    Is it a disk with own power supply or is it powered via USB port? (Sometimes the USB ports have not enough capability to power up the disk)
    Best greetings from Germany
    Olaf

    Hi

    The drive is a new (though I know new doesn't mean anything!) 1.5 Tb Seagate Expansions USB 2 drive. It has it's own power supply and only 4Gb is used.

    Thanks

    Tom
    Monday, November 23, 2009 7:06 PM
  • Hi Tom,
    would it help to remove the disk as backup disk, clean the volume information using diskpart with its clean command and add it as backup drive again?
    Also try another USB port, just in case ...
    Best greetings from Germany
    Olaf
    Monday, November 23, 2009 7:21 PM
    Moderator
  • Olaf,

    Thanks for the suggestion. Before I do this could I confirm please that the command I run is clean or clean all?

    Tom

    Tuesday, November 24, 2009 6:38 PM