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  • Question

  • Recently noticed message in lower corner of extended desktop.  My HP laptop came from Staples with windows pre-installed and then I upgraded to Windows 7 Professional using the anytime upgrade (upgraded license key also purchased at Staples with laptop).

    Here is the diagnostic information from the MS Diagnostic Tool.

    Thanks,

    Scott

    ========================================================

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CJG2X-Y4WBF-RJMW4
    Windows Product Key Hash: jNTEsv7az3w+J6OhSzEf10W+uhU=
    Windows Product ID: 00371-618-8591651-85144
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {ABE3740E-5875-4FEB-84BD-CD252A2B6C17}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ABE3740E-5875-4FEB-84BD-CD252A2B6C17}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RJMW4</PKey><PID>00371-618-8591651-85144</PID><PIDType>5</PIDType><SID>S-1-5-21-657670950-1718135961-3407159966</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="7"/><Date>20111116000000.000000+000</Date></BIOS><HWID>7D963107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-618-859165-01-1033-7601.0000-2082011
    Installation ID: 021016985345740082580755266043518220960215347570162606
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RJMW4
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 4/3/2012 2:13:47 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:22:2012 02:11
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAonYceiLweN5yeJQFoq0cn2pbkIIucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE  
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE  
      BOOT            HP            INSYDE  
      MCFG            HP            INSYDE  
      WDAT            HP            INSYDE  
      ASF!            HP            INSYDE  
      SLIC            HPQOEM        SLIC-MPC
      MSDM            HP            INSYDE  
      SSDT            HP            INSYDE  
      ASPT            HP            INSYDE  
      SSDT            HP            INSYDE  
      SSDT            HP            INSYDE  

    Tuesday, April 3, 2012 6:32 PM

Answers

  • "ScottSpivey" wrote in message news:276761a2-dc38-4cba-a66c-4b441b44a5d8...

    Recently noticed message in lower corner of extended desktop.  My HP laptop came from Staples with windows pre-installed and then I upgraded to Windows 7 Professional using the anytime upgrade (upgraded license key also purchased at Staples with laptop).

    Here is the diagnostic information from the MS Diagnostic Tool.

    Thanks,

    Scott

    ========================================================

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CJG2X-Y4WBF-RJMW4
    Windows Product Key Hash: jNTEsv7az3w+J6OhSzEf10W+uhU=
    Windows Product ID: 00371-618-8591651-85144
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="7"/><Date>20111116000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: RJMW4
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 4/3/2012 2:13:47 PM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE 
      FACP            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC


    There is no apparent problem with your report - this probably means that your notifications are due to  'race conditions' where two or more processes are competing for resources.  Often, one of these processes is from an Anti-Virus program - what AV has EVER been installed on this machine? - either before or after the upgrade?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 3, 2012 9:19 PM
    Moderator

All replies

  • "ScottSpivey" wrote in message news:276761a2-dc38-4cba-a66c-4b441b44a5d8...

    Recently noticed message in lower corner of extended desktop.  My HP laptop came from Staples with windows pre-installed and then I upgraded to Windows 7 Professional using the anytime upgrade (upgraded license key also purchased at Staples with laptop).

    Here is the diagnostic information from the MS Diagnostic Tool.

    Thanks,

    Scott

    ========================================================

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CJG2X-Y4WBF-RJMW4
    Windows Product Key Hash: jNTEsv7az3w+J6OhSzEf10W+uhU=
    Windows Product ID: 00371-618-8591651-85144
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dm4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="7"/><Date>20111116000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: RJMW4
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 4/3/2012 2:13:47 PM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE 
      FACP            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC


    There is no apparent problem with your report - this probably means that your notifications are due to  'race conditions' where two or more processes are competing for resources.  Often, one of these processes is from an Anti-Virus program - what AV has EVER been installed on this machine? - either before or after the upgrade?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, April 3, 2012 9:19 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Monday, April 9, 2012 6:31 PM