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product key problem

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alright somehow 4 digits of the product key on the bottom of my computer are gone is there someway i can get them back? cause my computer keeps saying that i need that code in order to use it fully again.

Thursday, July 31, 2008 1:43 PM

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Please follow this simple troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post:
http://forums.community.microsoft.com/en-US/genuinevista/thread/276d7976-7cc0-4136-92b2-3d657cc71ffe

4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

Please note: I am not a Microsoft employee...only a voluntary forum contributor.
- Marked as answer by Darin Smith MS Monday, August 11, 2008 11:23 PM
Thursday, July 31, 2008 7:11 PM

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Please follow this simple troubleshooting procedure:

1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post:
http://forums.community.microsoft.com/en-US/genuinevista/thread/276d7976-7cc0-4136-92b2-3d657cc71ffe

4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

Please note: I am not a Microsoft employee...only a voluntary forum contributor.
- Marked as answer by Darin Smith MS Monday, August 11, 2008 11:23 PM
Thursday, July 31, 2008 7:11 PM

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the link to the wga validation page either isnt working or is taking me to this page.

Thursday, July 31, 2008 11:02 PM
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I am unsure what you mean. Carey's steps do not direct you to a WGA Validation page.

The first URL is to a program (that you download and run) and the second URL is to this Thread.
Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.

Thursday, July 31, 2008 11:21 PM
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duplicate post.

Issue resolved in thread http://forums.community.microsoft.com/en-US/genuinevista/thread/d376929b-14c9-4e7b-905e-2eec67552605/

Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
- Edited by Darin Smith MS Monday, August 11, 2008 11:27 PM rewrite
Monday, August 11, 2008 11:23 PM

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product key problem

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