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New PC Getting Message "This Copy Of Windows Is Not Genuine" RRS feed

  • Question

  • I just bought a Samsung PC with Windows 7 Home Premium about a month ago.  Now I get this stupid message "This Copy of windows is not genuine".   Wrong.  Then I tried to correct it.  I get "You may be a victim of software counterfeiting".  I bought it from Best Buy.   There is a link to go and resolve it and get yet another error :

    A problem has been encountered during the Microsoft Genuine Advantage validation process. Due to technical difficulties, we are unable to determine whether your operating system is genuine at this time. Please return later to complete the validation process.

    [0x80080100]

     I use my PC for my job as a contractor.  I don't need this soft of problem cropping up out of nowhere.

    Michael
    Sunday, August 22, 2010 8:46 PM

Answers

  • "Michael Monteith" wrote in message news:2792bbde-8f4a-44a2-9831-17b538026460...
    I just bought a Samsung PC with Windows 7 Home Premium about a month ago.  Now I get this stupid message "This Copy of windows is not genuine".   Wrong.  Then I tried to correct it.  I get "You may be a victim of software counterfeiting".  I bought it from Best Buy.   There is a link to go and resolve it and get yet another error :

    A problem has been encountered during the Microsoft Genuine Advantage validation process. Due to technical difficulties, we are unable to determine whether your operating system is genuine at this time. Please return later to complete the validation process.

    [0x80080100]

     I use my PC for my job as a contractor.  I don't need this soft of problem cropping up out of nowhere.

    Michael

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, August 26, 2010 8:05 PM
    Sunday, August 22, 2010 8:55 PM
    Moderator

All replies

  • "Michael Monteith" wrote in message news:2792bbde-8f4a-44a2-9831-17b538026460...
    I just bought a Samsung PC with Windows 7 Home Premium about a month ago.  Now I get this stupid message "This Copy of windows is not genuine".   Wrong.  Then I tried to correct it.  I get "You may be a victim of software counterfeiting".  I bought it from Best Buy.   There is a link to go and resolve it and get yet another error :

    A problem has been encountered during the Microsoft Genuine Advantage validation process. Due to technical difficulties, we are unable to determine whether your operating system is genuine at this time. Please return later to complete the validation process.

    [0x80080100]

     I use my PC for my job as a contractor.  I don't need this soft of problem cropping up out of nowhere.

    Michael

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, August 26, 2010 8:05 PM
    Sunday, August 22, 2010 8:55 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, August 26, 2010 8:05 PM