Hi All,
We currently run CUCM v7.02. We've integrated it with our OCS 2007 R2 Enterprise environment by Direct SIP using mediation servers.
So far everything has worked as expected, until we tried integrating users on Cisco hard phones with entrepise voice enabled MOCs running on their PCS. The requirement is to run the two endpoints with the same phone extension number; hence the need for dual forking.
I've come across with a cisco doco with a workaround for forking on call manager. I understand that is based on the Unified Mobility feature of Cisco, which is working for us partially. I also understand that for simplicity is recommended to use two different numbers one for the cisco directory number and the remote destination number in this case the moc extension number. But this does not suite our requirement.
So at the moment we have the cisco and the moc ringing simultaneously whenever the calls are originated internally from any cisco phone or externally when dialing the DID. The problem we experience though is when dialing internally from any of the moc clients, in this case instead of the two phones ringing simultaneously, only the MOC rings. This is so since OCS recognizes the extension as a local number; normalising it and then routing it internally making only the MOC client to ring.
I wonder if anyone has come across with a similar issue. I will appreciate some feedback on this and any approaches to work around it.
Cheers,
VoIPadmin
