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Windows Live OneCare inital download interrupted RRS feed

  • Question


  • Last night, I purchased a one year subscription to Windows Live OneCare.  About 16% into the download, my [craptastic] pc froze up.  Now, I don't have a file, and have been unable to determine how to recover it.  The confirmation e-mail did not provide any useful information.
    Saturday, December 15, 2007 4:01 AM

Answers

  • I assume that you purchased the beta discount deal as the regular purchase does not happen until after you have installed and during the activation process. The beta deal required payment in advance and then nets you a special installer. However, all is not lost. Simply download and install using the regular path - http://onecare.live.com and activate with the LiveID that you used to register your purchase with. Your subscription was already activated with the initial purchase of the beta offer.

    -steve

     

    Monday, December 17, 2007 4:08 PM
    Moderator