Issue Authentication Customer Portal - CRM 2011 RRS feed

  • Question

  • GOD Bless You!


    I have an issue with the authentication in the Customer Portal

    1.- I installed the Customer Portal OnPremise with  active directory (No Windows Live).

    2.- I created a contact in CRM.

    3.- I assigned name and password, but when I logged in with the username of the previously created contact, the user is not authenticated with CRM.

    Thank you very much in advance for your help!

    • Edited by Anaís Monday, February 4, 2013 8:26 PM
    Monday, February 4, 2013 8:24 PM

All replies

  • Hi,

    Have you created a contact or user in CRM? Make sure user needs to create not contact.

    While creating user in crm text should be as "domainname\username". Make sure this username present in Active directory. After creating username try to access crm with this username.

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer". Thanks and Regards, Yogesh Vijay Mulay

    Thursday, February 14, 2013 10:54 AM
  • Hi 

    Can u explain the issue briefly  , the below link  which is help full to you , please refer this link 


    Thanks & Regards Dhamodharan R

    Tuesday, March 19, 2013 10:08 AM