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Windows 7 - after 2 plus years my W7 Build 7601 is no longer genuine? RRS feed

  • Question

  • I have been using W7 Home Premium for years since I purchased my HP desktop in Oct 2010.  After the latest updates from MicroSoft I suddenly find out that my W7 OS is no longer genuine and will stop receiving updates automatically. Is this some type of new virus? How do I fix it?
    Thursday, December 13, 2012 7:24 PM

Answers

  • To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
    Thursday, December 13, 2012 10:01 PM
    Answerer