Dear all,
I am having unexplained problems with remote access setup on a newly purchased acer easy store H341. I have been struggling for a week.
After trying many problem isolation techniques, I am sure that the new ports I have selected (4433-https) and (8080-http) are open (not blocked by my isp) and available on the home server machine. In addition port 4125 is also open. The tool I have
used to check the open ports is reliable and good.
http://www.dyndns.com/support/tools/openport.html
I did the port test in internet explorer window running on the home server. I an connected to the server machine by Remote Desktop from my home Desktop computer.
I am also 100% sure that ports 80 and 443 are blocked by my isp. I have done numerous isolation tests to confirm this.
The software version loaded on the system is Windows Home Server (Service Pack 2) -Power Pack 3.
On the home server I have uninstalled McAfee and turned off Windows firewall for testing purposes.
I have also done the following to setup the new ports.
Start->Control Panel->Administrative Tools->Iternet Information services IIS Manager->MyHomeServer(local computer)->Wesites->Default Website and right clicked its properties and changed the ports to 4433 from 443 and 8080 from 80. After
implementing these changes I get the following problems when I try to do remote access setup
X Verfying that your website is available locally. A red cross in this very first step
When clicking Next the reasons given are. "A local webserver or firewall issue may have occured. Please contact support for additional assistance."
I have read HP homeserver forums but their solutions do not work. I have not installed any new software except for allowing all microsoft updates on the machine.
There are some other funny things I have noticed with this remote access software after extensive testing but to keep this post short and simple, I will stop here . Can someone help at this point. I can give screen pictures etc of every test I
am doing.