Windows Vista Validation- The product key you typed is invalid

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  "EB White" wrote in message news:280c1689-c958-45ea-abd7-44a7616966d1...

  Sorry for another post about this, but I can't seem to get any of the solutions (restarting SLSVC or fixing the Licensing service) to work.

  After restarting my computer for updates, I got a message saying "The product Key you typed is invalid." I had the choice of entering a new one, buying a new one, or getting help. I tired entering the one of the sticker on the bottom of my computer, but it rejected it. Looking at the System properties, it had a OEM code currently registered, that it was now rejecting. I was unable to register by automated phone, as there was no option for that. Even running SLUI.exe 4 just returns me to entering the code.

  I tried going and fixing the Licensing Store and restarting my computer twice (just because I saw that in some of the other threads), but all it did was change the message I got to "A unauthorized change was made to Windows" when I got the validation error. There is also now a link to go online and check validation, but that just tells me that the product is not available for purchase anymore.

  I have a Dell XPS M1330 that came with Vista Preinstalled. I have since updated to SP1 & 2.

  Here is the result of the MGA diagnostic. The product key it listed is not the one of my sticker, nor is it the OEM one that System Properties is listing.

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Status: Invalid License

  Validation Code: 50

  Cached Online Validation Code: 0x0

  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

  Windows Product ID: 89578-OEM-7332157-00204

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.0.6002.2.00010300.2.0.003

   

  
  

  NEVER be sorry about asking a question!

  It's only when you don't ask the question that you have reason to regret it!! :)

   

  I can see no good reason for your current problem in the report.

   

  There is a small concern that you have two versions of Office installed - one of which is a Volume License Only version - but that is probably not the cause of your current predicament.

   

  There is no 'fault' in your report which rings warning bells - which means that the chances are that you problem is one with the Licensing Store....

  Please try the below steps to recreate the Store files.  This may resolve the issue.
   
  1) Open an Internet Browser window.
  2) Type: %windir%\system32 into the browser address bar.
  3) Find the file CMD.exe
  4) Right-Click on CMD.exe and select 'Run as Administrator'
  5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
  6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Softwar eLicensing
  7) Type: rename tokens.dat tokens.bar
  8) Type: cd %windir%\system32
  9) Type: net start slsvc
  10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
  11) Restart your computer twice.
  12) You may be required to enter the Product Key and/or Activate.
   
   Reboot
   
  Once complete, please post back with a new MGADiag report
   
  

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 13, 2011 7:34 PM

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  I have a version of Office Home and Student, but that doesn't include Publisher, so I got a copy of that from my school, which would have been a volume licensing version, I believe.

   

  I already tried the above steps, which is what changed my message from "The product key you typed is invalid" to a "A unauthorized change has been made to Windows." So the Diagnostic report above should include that. It is possible that I didn't complete the steps right, but everything seemed to work. Although I didn't open CMD.exe from a web broswer, as I wasn't able to make that work (I use Google Chrome, so maybe I needed to do it in IE). Instead I just went there in Windows Explorer.

   

  Monday, June 13, 2011 7:47 PM
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  "EB White" wrote in message news:a6a24039-ddfb-4c8f-a5a7-02e7f61f0691...

  I have a version of Office Home and Student, but that doesn't include Publisher, so I got a copy of that from my school, which would have been a volume licensing version, I believe.

   

  I already tried the above steps, which is what changed my message from "The product key you typed is invalid" to a "A unauthorized change has been made to Windows." So the Diagnostic report above should include that. It is possible that I didn't complete the steps right, but everything seemed to work. Although I didn't open CMD.exe from a web broswer, as I wasn't able to make that work (I use Google Chrome, so maybe I needed to do it in IE). Instead I just went there in Windows Explorer.

   

  
  

  It's not necessary to do it from a browser - it's a generic way to access the file and give it Admin privileges, that's really only required if the problem PC is pre-SP2

   

  Since you've already done this, then your only option is to change the Product Key from the one in your report (the OEM_SLP Key) to the COA_SLP Key on your COA sticker on the computer's case, using either the SLUI 3  command, or the Change Product Key link in System Properties. Note that you will have to use Telephone Activation after changing the Key.

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 13, 2011 8:01 PM

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  The code on the sticker doesn't work either, and I am unable to access telephone activation, even when I type in slui.exe 4, as I read about in other posts. 

  Monday, June 13, 2011 8:04 PM
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  "EB White" wrote in message news:dd35d4c4-9a20-43db-9780-57557e23953d...

  The code on the sticker doesn't work either, and I am unable to access telephone activation, even when I type in slui.exe 4, as I read about in other posts. 

  
  

  Note that I said SLUI   3  - not 4!

  SLUI 3 accesses the change product key wizard, while 4 accesses the Activate by Phone wizard (which may not work unless you have an activateable Key, which your OEM_SLP Key is not)

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 13, 2011 8:49 PM

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  Except that SLUI 3 doesn't except my COA code.

   

  I believe that I typed it right, but the sticker has worn off a bit. But everything seems to be right, and I have examined the sticker closely, to see if I had missed anything.

  Monday, June 13, 2011 9:07 PM
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  I recommend trying the steps that Noel posted again.  Just make sure you opened the CMD  as Administrator

  "4) Right-Click on CMD.exe and select 'Run as Administrator'"

   

  NOTE: Since you state you have already tried the steps once, you may need to change step #7

  from "7) Type: rename tokens.dat tokens.bar"

  to "7) Type: rename tokens.dat tokens.ba2   (or .ba3 or anything other then .bar)

   

  Thank you,

  ---

  Darin MS

  Thursday, June 16, 2011 10:38 PM
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  I tried again, making sure that I Ran CMD.exe as a Administrator and that I changed tokens .bar to tokens.ba2

  I still got a activation message and it rejected my COA code.

  When I restart twice, does it matter if I log on to my account (which I did), or do I need to restart it directly from the welcome page?

  Friday, June 17, 2011 1:26 AM
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  "EB White" wrote in message news:6034e90c-0e07-4496-b174-88be4f5320b5...

  I tried again, making sure that I Ran CMD.exe as a Administrator and that I changed tokens .bar to tokens.ba2

  I still got a activation message and it rejected my COA code.

  When I restart twice, does it matter if I log on to my account (which I did), or do I need to restart it directly from the welcome page?

  
  

  It doesn't make any difference, as far as I am aware.

   

  Please post a new MGADiag report.

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 17, 2011 6:31 AM

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  Okay, here's a new one. It says that the product key is a OEM key, but it doesn't match the one showing up in System Properties, which is completely numerical, except for the letters OEM.  The one in the report doesn't match my COA code either.  

  But is there a difference between Product Key and Product ID (which is what it says in the system properties Window)? I would try enter the code in the report, except the first two sections are hidden.

   

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Status: Invalid License

  Validation Code: 50

  Cached Online Validation Code: 0xc004c4a8

  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

  Windows Product ID: 89578-OEM-7332157-00204

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.0.6002.2.00010300.2.0.003

  ID: {3D444DCE-ACA4-4864-A54B-DDBC226EB994}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: Registered, 1.9.42.0

  Signed By: Microsoft

  Product Name: Windows Vista (TM) Home Premium

  Architecture: 0x00000000

  Build lab: 6002.vistasp2_gdr.101014-0432

  TTS Error: 

  Validation Diagnostic: 

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: 6.0.6001.18000

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: 2.0.48.0

  OGAExec.exe Signed By: Microsoft

  OGAAddin.dll Signed By: Microsoft

   

  OGA Data-->

  Office Status: 100 Genuine

  Microsoft Office Professional Plus 2007 - 100 Genuine

  Microsoft Office Home and Student 2007 - 100 Genuine

  OGA Version: Registered, 2.0.48.0

  Signed By: Microsoft

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Users\Eli\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{3D444DCE-ACA4-4864-A54B-DDBC226EB994}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-166032169-1138410955-2403698492</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1330                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20080619000000.000000+000</Date></BIOS><HWID>8D503C07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Alaskan Standard Time(GMT-09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>164A6DB2A73D86</Val><Hash>LmcjMt6Dstct6vwXq2YBzAkT33Y=</Hash><Pid>89409-707-0243183-65723</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>37A9A9E3CCE25B0</Val><Hash>dZprSabhfc5vGNsWdTy+wV4Oz1A=</Hash><Pid>81602-OEM-6872874-31045</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  Software licensing service version: 6.0.6002.18005

   

  Windows Activation Technologies-->

  N/A

   

  HWID Data-->

  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJTEROpyfPQSeei4YNEM8kaDmB947TpW8vR+ONqUav+sViqF

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20000

  OEMID and OEMTableID Consistent: yes

  BIOS Information: 

    ACPI Table Name OEMID Value OEMTableID Value

    APIC DELL   M08    

    FACP DELL   M08    

    HPET DELL   M08    

    BOOT DELL   M08    

    MCFG DELL   M08    

    SLIC DELL   M08    

    SSDT PmRef CpuPm

   

   

  Friday, June 17, 2011 5:45 PM
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  "EB White" wrote in message news:8f3fd029-f475-4717-80ca-80069ceaf944...

  Okay, here's a new one. It says that the product key is a OEM key, but it doesn't match the one showing up in System Properties, which is completely numerical, except for the letters OEM.  The one in the report doesn't match my COA code either.  

  But is there a difference between Product Key and Product ID (which is what it says in the system properties Window)? I would try enter the code in the report, except the first two sections are hidden.

   

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Status: Invalid License

  Validation Code: 50

  Cached Online Validation Code: 0xc004c4a8

  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

  Windows Product ID: 89578-OEM-7332157-00204

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.0.6002.2.00010300.2.0.003

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{3D444DCE-ACA4-4864-A54B-DDBC226EB994}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-166032169-1138410955-2403698492</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1330 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20080619000000.000000+000</Date></BIOS><HWID>8D503C07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Alaskan Standard Time(GMT-09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>164A6DB2A73D86</Val><Hash>LmcjMt6Dstct6vwXq2YBzAkT33Y=</Hash><Pid>89409-707-0243183-65723</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>37A9A9E3CCE25B0</Val><Hash>dZprSabhfc5vGNsWdTy+wV4Oz1A=</Hash><Pid>81602-OEM-6872874-31045</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

  Spsys.log Content: 0x80070002

  Licensing Data-->

  Software licensing service version: 6.0.6002.18005

  Windows Activation Technologies-->

  N/A

  HWID Data-->

  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJTEROpyfPQSeei4YNEM8kaDmB947TpW8vR+ONqUav+sViqF

  OEM Activation 1.0 Data-->

  N/A

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20000

  OEMID and OEMTableID Consistent: yes

  BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC DELL M08

  FACP DELL M08

  HPET DELL M08

  BOOT DELL M08

  MCFG DELL M08

  SLIC DELL M08

  SSDT PmRef CpuPm

  rchitecture: 0x00000000

  Build lab: 6002.vistasp2_gdr.101014-0432

  TTS Error: 

   

  
  

  What appears in System Properties is not the Key, but the Product ID - which is created after installation of the Key.

   

  This really looks as if the software Licensing Service isn't running  - in which case there should be a specific flag.

   

  Please try the following

  Open a Command Prompt window (click on Start, in the Search box type CMD, and hit the Enter key).
  At the prompt, type
   
  SC QC SLSVC
  hit the Enter key and wait for the response
   
  do the same for
  SC QUERYEX SLSVC
  SC SDSHOW SLSVC
  SC QPRIVS SLSVC
  SC QSIDTYPE SLSVC
   
  Copy the results to your response here.
   
   
  

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 17, 2011 5:50 PM

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  Okay, here it is, transcribed. If  you want a print screen, I could give that to you, but I don't see a way to attach one to this post.

  SC QC SLSVC

  
  

  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: SLSVC

  TYPE: 10 WIN32_OWN_PROCESS

  START_TYPE: 2 AUTO_START

  ERROR_CONTROL: 1 NORMAL

  BINARY_PATH_NAME: C:\WINDOWS\SYSTEM32\SLSVC.EXE

  LOAD_ORDER_GROUP: ProfSvc_Group

  TAG: 0

  DISPLAY_NAME: Software Licensing

  DEPENDENCIES: RpcSs

  SERVICE_START_NAME: NT AUTHORITY\NetworkService

  SC QUERYEX SLSVC

  SERVICE_NAME: SLSVC

  TYPE: 10 WIN32_OWN_PROCESS

  STATE: 4 (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

  WIN32_EXIT CODE: 0 (0X0)

  SERVICE_EXIT_CODE: 0 (0X0)

  CHECKPOINT: 0X0

  WAIT_HINT: 0X0

  PID: 1292

  FlAGS: 

  SC SDSHOW SLSVC

  
  

  D: (A; CCLCSWRPWPDTLOCRRC;;;SY) (A;;CCDCLCSWRPWPDTLOCRSDRCIIDWO;;;BA)(A;;CCLCSWLOCR

  RC;;;IU)(A;;CCLCSWLOCRRC;;;SU) 

  SC QPRIVS SLSVC

  
  

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: SLSVC

  PRIVILEGES :SeAuditPrivilege

   :SeChangeNotifyPrivilege

   :SeCreateGlobalPrivilege

   :SeImpersonatePrivilege

  SC QSIDTYPE SLSVC

  
  

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: SLSVC

  SERVICE_SID_TYPE: UNRESTRICTED

  
  
  Sorry for the weird formatting, but the post editor is giving me trouble.
  

  Friday, June 17, 2011 6:26 PM
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  "EB White" wrote in message news:99e01be1-6092-4d41-acae-c8e9de5f1499...

  Okay, here it is, transcribed. If  you want a print screen, I could give that to you, but I don't see a way to attach one to this post.

  SC QC SLSVC

  
  

  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: SLSVC

  TYPE: 10 WIN32_OWN_PROCESS

  START_TYPE: 2 AUTO_START

  ERROR_CONTROL: 1 NORMAL

  BINARY_PATH_NAME: C:\WINDOWS\SYSTEM32\SLSVC.EXE

  LOAD_ORDER_GROUP: ProfSvc_Group

  TAG: 0

  DISPLAY_NAME: Software Licensing

  DEPENDENCIES: RpcSs

  SERVICE_START_NAME: NT AUTHORITY\NetworkService

  SC QUERYEX SLSVC

  SERVICE_NAME: SLSVC

  TYPE: 10 WIN32_OWN_PROCESS

  STATE: 4 (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

  WIN32_EXIT CODE: 0 (0X0)

  SERVICE_EXIT_CODE: 0 (0X0)

  CHECKPOINT: 0X0

  WAIT_HINT: 0X0

  PID: 1292

  FlAGS: 

  SC SDSHOW SLSVC

  
  

  D: (A; CCLCSWRPWPDTLOCRRC;;;SY) (A;;CCDCLCSWRPWPDTLOCRSDRCIIDWO;;;BA)(A;;CCLCSWLOCR

  RC;;;IU)(A;;CCLCSWLOCRRC;;;SU) 

  SC QPRIVS SLSVC

  
  

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: SLSVC

  PRIVILEGES :SeAuditPrivilege

   :SeChangeNotifyPrivilege

   :SeCreateGlobalPrivilege

   :SeImpersonatePrivilege

  SC QSIDTYPE SLSVC

  
  

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: SLSVC

  SERVICE_SID_TYPE: UNRESTRICTED

  
  
  Sorry for the weird formatting, but the post editor is giving me trouble.
  

  
  

  (FYI - there's a much easier way than either - click on the little icon in the top left of the Command Prompt windows - select Edit, then  'Select all' - then hit the Enter key, and Paste the result into Notepad or your response  done in 5 secs <g>)

   

   

  There's a line missing from the

  SC QUERYEX result - it should read

  STATE              : 4  RUNNING

  or

  STATE              : 1  STOPPED

   

  If it's actually missing in your window then there's something VERY strange going in which I don't understand (yet)

   

  Let me do some research while you check that this line is indeed missing.

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 17, 2011 7:18 PM

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  That line was there, even in the above version that you were looking at. But here it is, copied the way you said (I knew there must be some way to do that).

  Microsoft Windows [Version 6.0.6002]

  Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

  C:\Users\Eli>SC QC SLSVC

  [SC] QueryServiceConfig SUCCESS

  SERVICE_NAME: SLSVC

          TYPE               : 10  WIN32_OWN_PROCESS

          START_TYPE         : 2   AUTO_START

          ERROR_CONTROL      : 1   NORMAL

          BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

          LOAD_ORDER_GROUP   : ProfSvc_Group

          TAG                : 0

          DISPLAY_NAME       : Software Licensing

          DEPENDENCIES       : RpcSs

          SERVICE_START_NAME : NT AUTHORITY\NetworkService

  C:\Users\Eli>SC QUERYEX SLSVC

  SERVICE_NAME: SLSVC

          TYPE               : 10  WIN32_OWN_PROCESS

          STATE              : 4  RUNNING

                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

          WIN32_EXIT_CODE    : 0  (0x0)

          SERVICE_EXIT_CODE  : 0  (0x0)

          CHECKPOINT         : 0x0

          WAIT_HINT          : 0x0

          PID                : 1292

          FLAGS              :

  C:\Users\Eli>SC SDSHOW SLSVC

  D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

  RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)

  C:\Users\Eli>SC QPRIVS SLSVC

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: SLSVC

          PRIVILEGES       : SeAuditPrivilege

                           : SeChangeNotifyPrivilege

                           : SeCreateGlobalPrivilege

                           : SeImpersonatePrivilege

  C:\Users\Eli>SC QSIDTYPE SLSVC

  [SC] QueryServiceConfig2 SUCCESS

  SERVICE_NAME: SLSVC

  SERVICE_SID_TYPE:  UNRESTRICTED

  C:\Users\Eli>

  Friday, June 17, 2011 7:42 PM
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  "EB White" wrote in message news:d38f31d4-40ae-4254-9939-e73bbefa49fe...

  That line was there, even in the above version that you were looking at. But here it is, copied the way you said (I knew there must be some way to do that).

   

   

  C:\Users\Eli>SC QUERYEX SLSVC

  SERVICE_NAME: SLSVC

          TYPE               : 10  WIN32_OWN_PROCESS

          STATE              : 4  RUNNING

                                  (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

          WIN32_EXIT_CODE    : 0  (0x0)

          SERVICE_EXIT_CODE  : 0  (0x0)

          CHECKPOINT         : 0x0

          WAIT_HINT          : 0x0

          PID                : 1292

          FLAGS              :

  
  

  Phew - that saves me a lot of searching, and lost hair, anyhow :)

  Unfortunately it gets us no nearer a solution.

   

  Darin may have some input on this one - I'm certainly out of ideas for the present :(

   

  
  --
  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 17, 2011 7:59 PM

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  Lets try going back to basics.

   

  You stated that the steps that Noel originally posted (the one what involve renaming tokens.dat to tokens.ba2 and such) worked without issue except that the Product Key from the CoA sticker wasn't accepted. I think that is the key point. I'm not sure why it's not accepting it, but lets try a different way of entering the CoA Key.

   

  1. Open an Elevated Command Prompt: Click on Start button and type: cmd then Right-click the CMD file, in the results, and select the "run as administrator"
  
  2. Now type following command: slmgr.vbs -ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx   

  <be sure to replace the xxxxx-xxxxx... with your CoA product key>

  Once done, (if the key is accepted...which it should) try Activation by Phone

  Regardless of the results, post another diagnostic repost so we can see if anything has changed.

   

  Thank you

  ---

  Darin MS

  Monday, June 20, 2011 9:43 PM
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  Okay, I did that. After typing into the command prompt, nothing happened, it just returned another input line. I opened up system properties, to see if anything had changed. It said "Status Unavailable" under validation. I closed it, and a message popped up. I am not sure if it was from system properties, or from the command prompt. 

  Windows Script Host

  Run 'slui.exe 0x2a 0xC004F050' to display error text.

  Error: 0xC004F050

  When I ran that, it got the same error message along with "The Software Licensing Service reported that the key was invalid."

   

  I then opened slui.exe 4 (which I believe is phone activation?), which just gave me the same registration window as always, which still rejected the COA code. 

   

  Here is the diagnostic report:

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

  Validation Status: Invalid License

  Validation Code: 50

  Cached Online Validation Code: 0xc004c4a8

  Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

  Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

  Windows Product ID: 89578-OEM-7332157-00204

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.0.6002.2.00010300.2.0.003

  ID: {3D444DCE-ACA4-4864-A54B-DDBC226EB994}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: Registered, 1.9.42.0

  Signed By: Microsoft

  Product Name: Windows Vista (TM) Home Premium

  Architecture: 0x00000000

  Build lab: 6002.vistasp2_gdr.101014-0432

  TTS Error: 

  Validation Diagnostic: 

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: 6.0.6001.18000

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: 2.0.48.0

  OGAExec.exe Signed By: Microsoft

  OGAAddin.dll Signed By: Microsoft

   

  OGA Data-->

  Office Status: 100 Genuine

  Microsoft Office Professional Plus 2007 - 100 Genuine

  Microsoft Office Home and Student 2007 - 100 Genuine

  OGA Version: Registered, 2.0.48.0

  Signed By: Microsoft

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Users\Eli\AppData\Local\Google\Chrome\Application\chrome.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{3D444DCE-ACA4-4864-A54B-DDBC226EB994}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-166032169-1138410955-2403698492</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1330                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20080619000000.000000+000</Date></BIOS><HWID>8D503C07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Alaskan Standard Time(GMT-09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>164A6DB2A73D86</Val><Hash>LmcjMt6Dstct6vwXq2YBzAkT33Y=</Hash><Pid>89409-707-0243183-65723</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>37A9A9E3CCE25B0</Val><Hash>dZprSabhfc5vGNsWdTy+wV4Oz1A=</Hash><Pid>81602-OEM-6872874-31045</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  Software licensing service version: 6.0.6002.18005

   

  Windows Activation Technologies-->

  N/A

   

  HWID Data-->

  HWID Hash Current: PAAAAAEABgABAAIAAQABAAAAAwABAAEAJJTEROpyfPQSeei4YNEM8kaDmB947TpW8vR+ONqUav+sViqF

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20000

  OEMID and OEMTableID Consistent: yes

  BIOS Information: 

    ACPI Table Name OEMID Value OEMTableID Value

    APIC DELL   M08    

    FACP DELL   M08    

    HPET DELL   M08    

    BOOT DELL   M08    

    MCFG DELL   M08    

    SLIC DELL   M08    

    SSDT PmRef CpuPm

   

   

   

  Tuesday, June 21, 2011 5:58 AM
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  At this point, I am not sure if the problem is with the CoA key or with Windows not being able to recognize and accept a CoA key.  Since I can't check the CoA key (because you Do Not want to post a Key in a public forum) I think your next step is to contact Microsoft Assisted Support, at one of the below URLs, for further assistance. (assisted support is private one-on-one support like phone or email, that way your product key won't be at risk)

   

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0

   

  Sorry we couldn't be greater help,

  ---

  Darin MS

  • Marked as answer by Darin Smith MS Tuesday, June 21, 2011 9:32 PM

  Tuesday, June 21, 2011 9:32 PM
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  Thank You, I will do that.

  Tuesday, June 21, 2011 9:37 PM