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Can't download KB913807, because of activation issues RRS feed

  • Question

  • Hi all,

     

    Is it possible that I have reinstalled Office 2003 too many times in one year?  I installed it back in spring of last year; then started having pc problems that caused me to do 2 reinstalls in the last 2 weeks.

    Hopefully, my OS is stable now, but I cannot download KB913807 (download won't start) but all the other security updates installed ok.

    I followed some prompts and wound up at the actvation page.  I installed the activeX control; went through the actvation process and was told that I had failed.

    Could it be because I installed office 2 times in one month?

    Sunday, January 7, 2007 3:46 AM

Answers

  • A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals.
    Friday, January 12, 2007 3:42 PM

All replies

  • I also tried to activate Office 2003 via the help menu tab, but it says that I am already activated.

    I'm confused to say the least.

    Sunday, January 7, 2007 4:22 PM
  • Please visit: http://www.microsoft.com/downloads/details.aspx?FamilyID=0694380b-da42-43a0-8d75-5a427a6db87e&DisplayLang=en and download/install the Update for Outlook 2003 (KB913807) directly.
    Sunday, January 7, 2007 11:46 PM
  • Thanks but I've already tried it....

     

    Microsoft Office Professional Edition 2003:
    Validation Failed

    The product key used to install Office has been blocked by Microsoft.

     

    Never had this problem before.

    Monday, January 8, 2007 5:25 AM
  • Rusty:

     

    Can you please post the output of your diagnostics tool?

     

    -phil

    Monday, January 8, 2007 8:30 PM
  • What's that?
    Tuesday, January 9, 2007 2:46 AM
  • Well, blow me down.

    I just installed KB925534 and KB925257, but KB913807 is not listed on the update site anymore.  I checked add/remove programs and saw it listed there.

    But now I can't install KB924085, and I am still failing validation?

     

    Anyway, here's the report from the tool...

     

    Diagnostic Report (1.5.0723.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Detailed Status: N/A

    Windows Product Key: *****-*****-YJX34-XV93K-W9YQB

    Windows Product Key Hash: qyl3lG8yJeTewSwYPjyaBK+GtzA=

    Windows Product ID: 55277-OEM-2144692-02136

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    ID: cb5ba29f-df9a-4b4d-a969-60af6d305ac0

    Is Admin: Yes

    AutoDial: No

    Registry: 0x0

    WGA Version: Registered, 1.5.530.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic:

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 114 Blocked VLK 2

    OGA Version: Registered, 1.6.18.0

    Signed By: Microsoft

    Office Diagnostics:

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>cb5ba29f-df9a-4b4d-a969-60af6d305ac0</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-W9YQB</PKey><PID>55277-OEM-2144692-02136</PID><PIDType>3</PIDType><SID>S-1-5-21-1202660629-117609710-682003330</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>KM266-8235</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20030922000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>2DF23A5701842E5B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>              <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57976</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    I'm concerned that I might have installed and uninstalled this software too may times in the last year.

     

     

    Wednesday, January 10, 2007 10:54 PM
  • Microsoft Office Professional Edition 2003 installed on your computer is indeed non-genuine [Office Status: 114 Blocked VLK 2].  Please unistall the non-genuine software and purchase a "genuine" version of Microsoft Office
    Friday, January 12, 2007 3:14 AM
  • Impossible.
    Friday, January 12, 2007 7:37 AM
  • A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals.
    Friday, January 12, 2007 3:42 PM
  • Rusty:

     

    Do you work for a large corporation based in the US? Is the current computer you've iinstalled this copy of Office on for Business use only?

    Thanks!

    -phil

    Friday, January 12, 2007 5:58 PM
  • *sigh*

    I will have to get back with the pc business that I acquired this software from. 

     

    Thanks for now.

    Friday, January 12, 2007 9:13 PM