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Alerts stopped working again RRS feed

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    Some back end services were offline from 1am to about 8am PST today 8/8/2011. The service was bounced this morning and things should be working again, sorry for the inconvenience.  Everything should be working at this point and we are keeping an eye on it. Realize points calculations may lag behind, they could take 24hrs for points to be reflected, regardless of service issues. We have pri 1 bugs on this thing for a while but it has been difficult to completely resolve. 
    Community Forums Program Manager
    Monday, August 8, 2011 5:12 PM
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    Answerer

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  • Question
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    Any idea how long this will take?

     

    Sukh
    Monday, August 8, 2011 9:58 AM
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    Facing the same problem

    It has been 8 hours , no Alerts, no profile update.

    Faraz
    Monday, August 8, 2011 10:00 AM
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    An progress on this?

    Why did this still happen?

    If there some sort of work that gets cariied iout over the weekend, then are check done to ensure the service is working as expetced?

    Sukh
    Monday, August 8, 2011 11:45 AM
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    bump??????
    Sukh
    Monday, August 8, 2011 2:13 PM
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    Brendan  - Any progress on this?
    Sukh
    Monday, August 8, 2011 2:44 PM
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    Service stopped last night, restarted it, should be working now. We are working on making the service stable (work - in progress). Thanks for reporting the problem and let us know if it seems like things aren't working.
    Forums Program Manager
    Monday, August 8, 2011 3:22 PM
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    OK alerts are working now but Points calculation are still slow.
    Faraz
    Monday, August 8, 2011 3:41 PM
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    Some back end services were offline from 1am to about 8am PST today 8/8/2011. The service was bounced this morning and things should be working again, sorry for the inconvenience.  Everything should be working at this point and we are keeping an eye on it. Realize points calculations may lag behind, they could take 24hrs for points to be reflected, regardless of service issues. We have pri 1 bugs on this thing for a while but it has been difficult to completely resolve. 
    Community Forums Program Manager
    Monday, August 8, 2011 5:12 PM
    |
    Answerer
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    thanks, working now
    Sukh
    Monday, August 8, 2011 5:49 PM
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