Subscription RRS feed

  • Question

  • I registered Live One Care on a different PC than my laptop.  Every time I turn on my laptop I get a message asking me to finish the last step of my subscritpion before it runs out (I have 6 days left).  When I enter my product key I get a message saying that the product key is already in use and I should go back to Live One Care page and click on Activate.  I cannot find the Activate button anywhere on Live One Care page.  Can you please assist me with this issue?


    Sunday, April 20, 2008 12:00 PM


  • Do not re-use the product key. If you don't have an "Activate" button then use the subscribe button and when prompted to enter a Live ID enter the Live ID and password associated with your One Care subscription. One Care should then recognize that your Live ID is already associated with a subscription and activate.


    Sunday, April 20, 2008 2:35 PM