locked
Problem when installing Dynamics CRM 2011 Email Router RRS feed

  • Question

  • Hi All,

    I've try to install email router in my server, but I am getting problem when "download and install required components". in the wizard show info that need download "windows live ID sign-in assistant" and "microsoft online services sign-in assistant", after click install button only "windows live id sign-in assistant" downloaded but "microsoft online services sign-in assistant" download failed. I dont know where is the problem, why download failed..

    I think the problem is not my internet connection. and then i try to download manually for "microsoft online services sign-in assistant" and install manually in my server the result is same like before, i getting same problem.

    anyone can give me advise for fix it..

    thanks.

    -Rory.

    Tuesday, March 6, 2012 3:50 AM

Answers

  • Hi Rory,

    Make sure you have downloaded the right prerequisite. You have to download these two, 

    Windows Live ID Sign-in Assistant 6.5
    File names:
    wllogin_32.msi
    wllogin_64.msi
    Downloads:
    x86: http://go.microsoft.com/fwlink/?LinkId=194721&clcid=0x409
    x64: http://go.microsoft.com/fwlink/?LinkId=194722&clcid=0x409

    Microsoft Online Services Sign-in Assistant
    File names:
    msoidcli_32.msi
    msoidcli_64.msi
    Downloads:
    x86:http://go.microsoft.com/fwlink/?LinkId=221498&clcid=0x409
    x64: http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409

    Thanks

    • Proposed as answer by faisalkhan001 Wednesday, March 7, 2012 9:48 AM
    • Marked as answer by pntr Monday, March 12, 2012 4:32 PM
    Wednesday, March 7, 2012 9:47 AM

All replies

  • Possibly try right clicking on the install file and click "Run as Administrator".  It could possibly be a permission elevation issue.

    Jamie Miley
    Check out my about.me profile!
    http://mileyja.blogspot.com
    Linked-In Profile
    Follow Me on Twitter!

    Tuesday, March 6, 2012 2:44 PM
    Moderator
  • Hi Rory,

    Make sure you have downloaded the right prerequisite. You have to download these two, 

    Windows Live ID Sign-in Assistant 6.5
    File names:
    wllogin_32.msi
    wllogin_64.msi
    Downloads:
    x86: http://go.microsoft.com/fwlink/?LinkId=194721&clcid=0x409
    x64: http://go.microsoft.com/fwlink/?LinkId=194722&clcid=0x409

    Microsoft Online Services Sign-in Assistant
    File names:
    msoidcli_32.msi
    msoidcli_64.msi
    Downloads:
    x86:http://go.microsoft.com/fwlink/?LinkId=221498&clcid=0x409
    x64: http://go.microsoft.com/fwlink/?LinkId=221500&clcid=0x409

    Thanks

    • Proposed as answer by faisalkhan001 Wednesday, March 7, 2012 9:48 AM
    • Marked as answer by pntr Monday, March 12, 2012 4:32 PM
    Wednesday, March 7, 2012 9:47 AM
  • Hi Faisal,

    I have download manually, and install.. thanks now my problem has solved :)

    thanks.

    -Rory

    Monday, March 12, 2012 4:33 PM
  • Hi Faisal,

    Thanks for the solution.

    This two exe's brings Me out from the issue, but still I have issue with

    1. MS .net framework.    (Downlaod Failed)

    2. MS Application Error Reporting.   (Not Installed)

    3. Windows Identity Foundation.   (Downlaod Failed)

    perhaps I have installed these manually by google but in Installation showing like failed. Please let me to resolve these..

    Thanks again,

    Vinay Kumar VINNU.



    Thursday, March 14, 2013 2:35 PM