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CRM 4.0 Finding Deployment Manager RRS feed

  • Question

  • I am getting a message "Only the Deployment Administrators are able to use the deployment manager", even when accessing with the Domain Admin account.  Unfortunately, it is undocumented internally who in fact was the deployment administrator and I need to find out who.

    I received this a while back ago when the CRM was still 3.0 and have since successfully upgraded to 4.0 (with the domain admin account) but am still receiving the error. 

    Is there somewhere I can look (registry/SQL) to find out who the deployment administrator is?

    Wednesday, March 4, 2009 11:06 PM

Answers

  • Hi Iarranz,
    The deployment manager by default is the person who installed the CRM.  If you have losted the information, I think the following method will give you the answer (not 100% sure)

    Open up your MSCRM_Config database, then look into the systemuser table.  Find the entry that have DefaultOrganizationId = "00000000-0000-0000-0000-000000000000".  I think that record will tell you who is the deployment manager under the name column.

    Good Luck,
    Andy
    • Marked as answer by larranz Thursday, March 5, 2009 2:53 AM
    Thursday, March 5, 2009 1:57 AM

All replies

  • Hi Iarranz,
    The deployment manager by default is the person who installed the CRM.  If you have losted the information, I think the following method will give you the answer (not 100% sure)

    Open up your MSCRM_Config database, then look into the systemuser table.  Find the entry that have DefaultOrganizationId = "00000000-0000-0000-0000-000000000000".  I think that record will tell you who is the deployment manager under the name column.

    Good Luck,
    Andy
    • Marked as answer by larranz Thursday, March 5, 2009 2:53 AM
    Thursday, March 5, 2009 1:57 AM
  • That is exactly right.

    On another note, I tested in our dev environment and managed to change the deployment administrator by changing the "Name" field to the administrator account.
    Thursday, March 5, 2009 2:52 AM