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Nonresponsive after Hibernate

Question
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Running Live One care on Toshiba Laptop with windows Vista.
Whenever the system hibernates for low battery, and after restart, Live OneCare icon is shown in the tray but double clicking on the icon doesn't open the software. The only way to open the software is Start > All Programs > Windows Live OneCare. The menus malfunction. As an example, if I run the system tune up, its window doesn't show up, but the tune up starts in the background (I can tell from the hardisk). Also, the "View Last Tuneup Report" hyperlink doesn't show the report.
Live OneCare is back to normal if I reboot.
Note: If the system goes to Stand By, Live OneCare works fine after wake up, but Hibernation tends to mess it up.
Any possible solution?
Saturday, May 17, 2008 12:45 AM
Answers
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That is indeed a strange one. Until you wrote that all is well after a reboot, I was going to tell you that .Net Framework probably needed repair or reinstall.
You might want to try that anyway.
To repair .Net Framework 2.0 on XP:
Open Control Panel
Select Add or Remove Programs
Locate Microsoft .Net Framework 2.0
Select the entry and when the installer launches, select Repair.
Reboot when it completes.
Alternatively, see this KB article:
http://support.microsoft.com/kb/306160
To remove a corrupt .Net Framework install, use this tool:
http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip
The download of .Net Framework 2.0 can be found here:
To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:
If the above does not resolve the problem with OneCare, please contact support:
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Saturday, May 17, 2008 12:58 AMModerator
All replies
-
That is indeed a strange one. Until you wrote that all is well after a reboot, I was going to tell you that .Net Framework probably needed repair or reinstall.
You might want to try that anyway.
To repair .Net Framework 2.0 on XP:
Open Control Panel
Select Add or Remove Programs
Locate Microsoft .Net Framework 2.0
Select the entry and when the installer launches, select Repair.
Reboot when it completes.
Alternatively, see this KB article:
http://support.microsoft.com/kb/306160
To remove a corrupt .Net Framework install, use this tool:
http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip
The download of .Net Framework 2.0 can be found here:
To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:
If the above does not resolve the problem with OneCare, please contact support:
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Saturday, May 17, 2008 12:58 AMModerator -
My DELL Inspiron laptop has the EXACT SAME behavior. I do heavy .Net development without any issues, problems, etc. after coming out of Hibernate so I don't think it is a corrupted .Net install. Obviously there is a bug in OneCare somewhere since I go in and out of Hibernate daily without any incident OTHER THAN OneCare.
Anyone have any other ideas?
Wednesday, June 18, 2008 2:51 AM -
The only thing I can offer is to contact support as I don't see this problem on several computers that I run OneCare on.
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve
Wednesday, June 18, 2008 4:40 PMModerator -
Saturday, June 21, 2008 3:56 PM