sp3 and xp sp3 RRS feed

  • Question

  • tried to install sp3 stalled at end. went to ms help (chat) got overseas support. i was told that one care was responsible for the sp3 install problem. then told to turn off onecare. i asked how and the ms tech person did not know because "microsoft has many divisions"  after this experience and reading about the pain that one care can cause with sp3, i wonder why i should subscribe. he had me go to msconfig to stop onecare loading. his suggestions did not work after 1 hour i gave up. where is onecare support located ?? If its an overseas group, i think i'll pass given i have had no luck with that support team
    Saturday, May 2, 2009 4:41 PM