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Receiving fax in CRM 4.0 RRS feed

  • Question

  • The CRM SDK mentioned about converting fax to task. Can CRM receive fax right out-of-box without extra add-on such as FaxCore or RightFax? Can CRM store the fax images like Outlook does?

     

    Thanks

    Wednesday, March 19, 2008 3:20 PM

Answers

  •  

    Hey bwchan,

     

    CRM has no built-in fax-listener. It supports a special entity-type / sort of activity that is called "fax" but you need to connect to the landline by extending the system with i.e. the tools you mentioned.

    As for the images: CRM can store file attachments with every entity that supports notes. So you can store the image as an attachment in the fax activity, yes !

     

    Kind regards,

    Markus

     

     

     

    Thursday, March 20, 2008 1:38 PM