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woodywoodward RRS feed

  • Question

  • i am 80 years old & have lost my product key number  you keep asking for it but i have looked everywhere just can not find it can you please help me.
    Friday, December 9, 2011 7:31 PM

Answers

  • "woodywoodward" wrote in message news:28bb7855-4318-450b-9e07-fcdddd7d48b5...
    i am 80 years old & have lost my product key number  you keep asking for it but i have looked everywhere just can not find it can you please help me.
     
     
    Your Product Key should be on a sticker on the case of your machine (or possibly inside the battery compartment, if it’s a recent laptop)
     
    Why do you need a Key? Is your machine saying that it’s not genuine?
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 13, 2011 8:11 PM
    Friday, December 9, 2011 7:39 PM
    Moderator

All replies

  • "woodywoodward" wrote in message news:28bb7855-4318-450b-9e07-fcdddd7d48b5...
    i am 80 years old & have lost my product key number  you keep asking for it but i have looked everywhere just can not find it can you please help me.
     
     
    Your Product Key should be on a sticker on the case of your machine (or possibly inside the battery compartment, if it’s a recent laptop)
     
    Why do you need a Key? Is your machine saying that it’s not genuine?
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, December 13, 2011 8:11 PM
    Friday, December 9, 2011 7:39 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, December 13, 2011 8:11 PM