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Returning Microsoft software that came with my PC RRS feed

  • Question

  • I know that MS gives retail customers 45 days to return software. Exceptions are any software purchased through a volume reseller or that came pre-installed on a PC. Buyer must contact the reseller or OEM. I get all that. What I want to know is if the volume reseller or OEM from whom I purchased the equipment can return software that has been de-activated and uninstalled from my PC. Because the guy I bought my PC from says he can't return the software. I need to know if he's telling me the truth. So, to clarify, will MS accept returns from volume resellers or OEMs who purchased the software from MS?
    Wednesday, June 1, 2011 3:10 AM