locked
Cannot pass office validation RRS feed

  • Question

  • I am trying to download professional Folders Backup for Outlook 2007, but I cannot pass validation.

    Below is the copy of MGA results:

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-6GCG2-2VG4G-DWDPK
    Windows Product Key Hash: t9IU4jatFQEa0Up7HiXZey9QVgI=
    Windows Product ID: 89572-OEM-7300936-28543
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {FF08C4BB-653E-4659-997A-45E1C4399AF4}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FF08C4BB-653E-4659-997A-45E1C4399AF4}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DWDPK</PKey><PID>89572-OEM-7300936-28543</PID><PIDType>3</PIDType><SID>S-1-5-21-906016172-2493386591-2134518766</SID><SYSTEM><Manufacturer>Intel Corporation               </Manufacturer><Model>Crestline+ICH8M                 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>Q3C51                         </Version><SMBIOSVersion major="2" minor="4"/><Date>20080226000000.000000+000</Date></BIOS><HWID>8B323507018400FA</HWID><UserLCID>041F</UserLCID><SystemLCID>041F</SystemLCID><TimeZone>GTB Standart Saati(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>QUANTA</OEMID><OEMTableID>WTW7    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>19FAF4419DF770A</Val><Hash>7aSDJnFCMMMILp1Ll+CYnU6egpY=</Hash><Pid>81607-901-3190233-64050</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Yazılım lisans hizmeti sürümü: 6.0.6001.18000
    Ad: Windows(TM) Vista, HomeBasic edition
    Açıklama: Windows Operating System - Vista, OEM_COA_NSLP channel
    Etkinleştirme Kimliği: bb4c2c10-dc0d-4ce6-8824-ee71ddb63c07
    Uygulama Kimliği: 55c92734-d682-4d71-983e-d6ec3f16059f
    Uzatılmış PID: 89572-00146-009-328543-02-1055-6000.0000-3462008
    Yükleme Kimliği: 003740586561176700724610449102736304999541118015200495
    İşlemci Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=43473
    Makine Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=43474
    Kullanım Lisansı URL'si: http://go.microsoft.com/fwlink/?LinkID=43476
    Ürün Anahtarı Sertifikası URL'si: http://go.microsoft.com/fwlink/?LinkID=43475
    Kısmi Ürün Anahtarı: DWDPK
    Lisans Durumu: Yetkisiz kullanım süresi
    Kalan süre: 41460 dakika (28 gün)

    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAeqjqCkj98gD8kCg9bmme2/L0Lka1XEh2hBysViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   QUANTA  WTW7   
      FACP   QUANTA  WTW7   
      HPET   QUANTA  WTW7   
      BOOT   QUANTA  WTW7   
      MCFG   QUANTA  WTW7   
      TCPA   QUANTA  WTW7   
      TMOR   QUANTA  WTW7   
      APIC   QUANTA  WTW7   
      SLIC   QUANTA  WTW7   
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri


     Waiting for your instructions.

    Best regards

    Sertel Sen

    Friday, December 12, 2008 8:15 PM

Answers

  • Hello Sertel,


    Please provide a brief synopsis describing your customer scenario, including any dialogue, error messages, or codes. Error codes can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Antron-

    • Marked as answer by Stephen Holm Friday, December 19, 2008 12:36 AM
    Friday, December 12, 2008 11:25 PM