locked
Windows 7 Deactivated this morning. RRS feed

  • Question

  • Upon waking my computer this morning Windows 7 is saying it's not genuine Here's the results of the diagnostic tool:

                    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-BQD84-7W48T-QV9R7

    Windows Product Key Hash: lxez8jNtHAON8cNUJvBcX5/TaPw=

    Windows Product ID: 00371-222-4941145-86022

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {5824E5D9-55AC-4311-AEFA-9F19AA86CADB}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.130318-1533

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{5824E5D9-55AC-4311-AEFA-9F19AA86CADB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QV9R7</PKey><PID>00371-222-4941145-86022</PID><PIDType>5</PIDType><SID>S-1-5-21-442885639-427303574-1031180093</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DH77EB</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>EBH7710H.86A.0098.2012.1219.1026</Version><SMBIOSVersion major="2" minor="7"/><Date>20121219000000.000000+000</Date></BIOS><HWID>713E3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00172-222-494114-00-1033-7601.0000-0712013

    Installation ID: 006962471272310593609056438763592431368622392002196763

    Processor Certificate URL:

    Machine Certificate URL:

     

    Use License URL:

    Product Key Certificate URL:

    Partial Product Key: QV9R7

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 6/13/2013 9:14:04 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 6:12:2013 19:48

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAhFH422jcmnoSwu7hqOI6KiCyMEOWYw==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name    OEMID Value OEMTableID Value

      APIC                         INTEL              DH77EB

      FACP                                    INTEL              DH77EB

      HPET                                    INTEL              DH77EB

      MCFG                                   INTEL              DH77EB

      FPDT                                    INTEL              DH77EB

      SSDT                                    SataRe                        SataTabl

      SSDT                                    SataRe                        SataTabl

      SSDT                                    SataRe                        SataTabl

     


    Thursday, June 13, 2013 3:24 PM

Answers

  • Windows Product ID: 00371-222-4941145-86022 

    The -222- portion of  your Product Key indicates that it is a leaked MSDN Subscription Key.  In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  Those keys are NOT for resale and NOT supposed to be distributed.  When those keys are "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

     

    For more information on this, see the following thread:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    Thursday, June 13, 2013 4:02 PM

All replies

  • Windows Product ID: 00371-222-4941145-86022 

    The -222- portion of  your Product Key indicates that it is a leaked MSDN Subscription Key.  In order to get an MSDN subscription, you need to sign agreements with Microsoft.  Then they allow you access to keys that are to be used ONLY for the purpose for which they were intended.  Those keys are NOT for resale and NOT supposed to be distributed.  When those keys are "activated" enough times, Microsoft will ban them from further use.  That might take over a year before a particular one is banned.  But the effect is the same - the counterfeit installation is then flagged as non-genuine.

     

    For more information on this, see the following thread:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    Thursday, June 13, 2013 4:02 PM
  • Thanks for the response, though that is awful news. Do I have any sort of options to legitimize what I've already paid for, or do I have to purchase another copy?
    Thursday, June 13, 2013 4:24 PM
  • The key is blocked...at the very least I would go back to the seller where you got this install and demand a refund.
    Thursday, June 13, 2013 4:45 PM
  • You can submit a Counterfeit Software Report directly with Microsoft and you may be eligible for a genuine replacement.

    Carey Frisch

    Thursday, June 13, 2013 7:47 PM
    Moderator