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Validation of Office XP Professional

Question
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Hi, I can see from the other threads that there are many with same problem. I bought my copy of Office XP Professional in 2002 and it required activation so I did so. Now its telling me that its not genuine and prompts me to validate it. When I open MS Word and under Help and activate product it then tells me that its already been activated. I have downloaded the diagnostic tool and gone through that process and I include the results:
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-BRVBB-38MQ9-3PMFT
Windows Product Key Hash: 2V2VyxlfhiaCt/JkDzYQfiNOHMA=
Windows Product ID: 55277-OEM-2111907-00106
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {7CE58143-A371-44FF-A291-42D9B64B9BAF}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.105.35
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: 101
Version: 1.7.105.35
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 101 Not Activated
Microsoft Office XP Professional - 101 Not Activated
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7CE58143-A371-44FF-A291-42D9B64B9BAF}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PMFT</PKey><PID>55277-OEM-2111907-00106</PID><PIDType>2</PIDType><SID>S-1-5-21-3134616843-776746741-3567705626</SID><SYSTEM><Manufacturer>HP Pavilion 04</Manufacturer><Model>P5351A-ABG 8984</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20010921000000.000000+000</Date><SLPBIOS>HP PAVILION</SLPBIOS></BIOS><HWID>C77837E70184C04E</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>Pavilion</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="WgaLogon.dll" Version="1.7.18.5"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>96A34D9D3887900</Val><Hash>64USLwcT8VpUGjUg6eCRXmjjrzs=</Hash><Pid>54186-700-7264002-17060</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 10CBF:Compaq Computer Corporation|10C76:Hewlett-Packard Company|10E99:TriGem Computer Inc
Marker string from OEMBIOS.DAT: HP PAVILIONOEM Activation 2.0 Data-->
N/
cheersMonday, April 13, 2009 12:01 PM
Answers
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Hello Queen,
Thank you for visiting the Office Genuine Advantage (OGA) program forum. Your issue appears to be outside the scope of the OGA program forum. In an attempt to assist I would like to provide the following:
Open My Computer located on your desktop.
Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\
NOTE: The application data file may be hidden. Use the Tools drop down menu do the following: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.
Right click data.dat file, then click Delete.
The data.dat file is for Office, Not OGA.
Once the file has been deleted, open an Office application such as MS Word and activate it.
If product activation was successful try the Office Validation located here:
http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng
The following Knowledge Base (KB) articles can provide more information for Office Activation issues:
KB903275 - How to troubleshoot problems that you may experience when you try to activate an Office product
http://support.microsoft.com/kb/903275/en-us
KB326851 - Activation and registration of a Microsoft product
http://support.microsoft.com/kb/326851
KB919895 - How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
http://support.microsoft.com/kb/919895
KB828958 - Resources to help you activate a license in Microsoft Office programs
http://support.microsoft.com/default.aspx/kb/828958/en-us
Should you need further guidance please post your question(s) to the Windows XP General newsgroup forum located here:
Thank you for visiting the OGA program forum.
Stephen :-)
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm- Marked as answer by Stephen Holm Monday, April 13, 2009 8:48 PM
Monday, April 13, 2009 8:48 PM