How to correct the country/region in my billing address so I can add a new credit card


  • For some reason the billing address shows my country/region as CHINA. I live in Seattle. I have a Seattle address, a Seattle credit card and do not live in China. My old Seattle credit card number had changed, but I cannot add the new card because the country/region is incorrect. I cannot correct the country/region to United States on the website. Now I cannot pay microsoft for my hotmail windows live account. Most people know that Seattle Washington is not in China, but apparently Microsoft doesn't seem to know this.

    My personal information shows that my country/region is in the United States, why doesn't my billing information?

    Please advise how to change my country/region from CHINA to UNITED STATES so I can add my new credit card to pay Microsoft. The website doesn't allow me to do this.

    • Edited by Marissa2 Friday, September 09, 2011 5:41 PM
    Friday, September 09, 2011 5:36 PM