Microsoft Hyperlapse RRS feed

  • Question

  • While i am trying to import the video, the software Hyperlapse preview get hang. how to solve this problem?
    Wednesday, May 20, 2015 8:00 AM

All replies

  • There are two known issues that can cause apparent hangs when importing video.  Please see if these issues correspond to your situation.  Also, if you are running an N version of Windows you may not have Windows Media Player installed.

    • Hyperlapse Pro hangs on "Opening video" if you have never launched Windows Media Player.
      If you haven't run Windows Media Player and accepted its license agreement, then Hyperlapse Pro will appear to hang on the "Opening video" page.  To fix this problem, just close Hyperlapse Pro, launch Windows Media Player, accept the license agreement, and restart Hyperlapse Pro.

    • Hyperlapse Pro hangs on "Opening video" when running over remote desktop.
      Sometimes the video preview doesn’t appear when running Hyperlapse Pro over a remote desktop connection.  To work around this problem, try the following:
      • Start the Remote Desktop Connection but don’t connect to the remote computer.
      • Select “Show Options.”
      • Select the “Local Resources” tab.
      • Under “Remote audio,” click the “Settings…” button.
      • Under “Remote audio playback,” select “Play on remote computer.”
      • Now try connecting to the remote computer and running Hyperlapse Pro.
    Thursday, May 21, 2015 5:27 PM