needed to use the upgrade disk to create a clean install
after having problems with my Toshiba laptop following the upgrade from XP to
Vista Business. Many of the original drivers loaded with my OEM Toshiba XP
conflicted so I saw no other way of getting around this other than cleaning the
system and reinstalling everything (not something you want to do too often!).
Before I did this, I had already activated my upgrade and
assumed that I would be able to re-activate Vista
following the clean install on this basis, as I had already registered the
upgrade. But now it won't activate as it says the upgrade is not available for
clean installs - why it would let me do a clean install in the first place
then, from an upgrade if I can't then activate it seems rather stupid.
When installing, I bypassed the activation as it wouldn't
continue with the product key but said I could activate the software later. I
posted a similar post on the Microsoft forum and had a reply saying that this
bypass should have allowed me to activate but it hasn't and my post was then
removed, presumably because someone thinks I'm pulling a fast one. Not true!
The other option is to do another clean install with my old OEM XP and then
upgrade again, but won't I then have the same problems I had last time? Seem to
be stuck in a vicious circle.
Please can someone help? This is for a Microsoft action pack
subscription. Can send copy of the produce keys (scanned) if this helps?Here is
a copy of the diagnostics report.
Hope this post will NOT be removed and I can find some help
from Microsoft here.
Thanks...
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Detailed Status: 0x1
Windows Product Key: *****-*****-8Q22B-K8BM3-MRW4W
Windows Product Key Hash: N1+BJIdShRdqRg3OhCo6d8hCl70=
Windows Product ID: 89576-009-0000025-71808
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: 0a0e3c7f-8e17-4403-a0e7-91ea7318ffa2
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Failed to retrieve file version. - 0x80070006
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>0a0e3c7f-8e17-4403-a0e7-91ea7318ffa2</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-MRW4W</PKey><PID>89576-009-0000025-71808</PID><PIDType>5</PIDType><SID>S-1-5-21-4189457266-2551250972-889042357</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE M60</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.60</Version><SMBIOSVersion major="2" minor="34"/><Date>20060316000000.000000+000</Date></BIOS><HWID>B1313507018400E2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57376</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55704</Pid><PidType>14</PidType></Product><Product GUID="{90A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>70172-640-0000106-55975</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
