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Bonus Pack Eligibility Failure?? RRS feed

  • Question

  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-VVFK2-GGW2G-6Y42Y
    Windows Product Key Hash: n+v9CXZfw4zsRXlhnBinytM05aI=
    Windows Product ID: 89578-OEM-7318896-57931
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {C4CFAB82-1F82-43E5-AD58-6B55EC7E3E0B}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C4CFAB82-1F82-43E5-AD58-6B55EC7E3E0B}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6Y42Y</PKey><PID>89578-OEM-7318896-57931</PID><PIDType>3</PIDType><SID>S-1-5-21-255913527-2862961990-4090259074</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>C90S</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0704   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070713000000.000000+000</Date></BIOS><HWID>E9313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57736</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    Additional info....

     

    I purchased this machine from CyberpowerPC just prior to deploying to the Middle East. I did not have time to redeem prior to leaving. I am not able to validate from within the US as I will not return until after the redemption date expires. Any assistance would be greatly appreciated.

     

    Thank you! 

     

    Tuesday, January 8, 2008 7:46 PM

Answers

  • Dear Magelord,

    Thank you for your interest in the Buy Local program. This program is only available for those within the US.  Are you located in the US? From whom did you purchase your machine?

    Thank you,

    Beth

    Thursday, January 10, 2008 12:34 AM
  • Beth,

    Thank you for your response. I purchased this machine from CyberpowerPC just prior to deploying to the Middle East. I did not have time to redeem my Bonus Pack prior to leaving. I am not able to validate from within the US as I will not return until after the redemption date expires. Any assistance would be greatly appreciated. I did however validate the originality of my Vista Home package when I registered online with Microsoft after receiving the machine. I can show a receipt for the purchase that shows a delivery to Williamsburg, Va. as well as bank statements for my bank in Avoca, NY. of course it will take me a few days to round them up since they are at home in Avoca and I would have to have the wife send them to you. Just let me know what you need as proof.

     

    Thanks,

     

    Mike H.

     

    Monday, January 14, 2008 5:34 AM
  • Hi Mike,

    I'll be able to provide you with a redemption code with proof of purchase. I will contact you directly at the email address you provided to the Forum shortly.

    Thank you,

    Beth L - MS

    Friday, January 18, 2008 10:50 PM

All replies

  • Dear Magelord,

    Thank you for your interest in the Buy Local program. This program is only available for those within the US.  Are you located in the US? From whom did you purchase your machine?

    Thank you,

    Beth

    Thursday, January 10, 2008 12:34 AM
  • Beth,

    Thank you for your response. I purchased this machine from CyberpowerPC just prior to deploying to the Middle East. I did not have time to redeem my Bonus Pack prior to leaving. I am not able to validate from within the US as I will not return until after the redemption date expires. Any assistance would be greatly appreciated. I did however validate the originality of my Vista Home package when I registered online with Microsoft after receiving the machine. I can show a receipt for the purchase that shows a delivery to Williamsburg, Va. as well as bank statements for my bank in Avoca, NY. of course it will take me a few days to round them up since they are at home in Avoca and I would have to have the wife send them to you. Just let me know what you need as proof.

     

    Thanks,

     

    Mike H.

     

    Monday, January 14, 2008 5:34 AM
  • Hi Mike,

    I'll be able to provide you with a redemption code with proof of purchase. I will contact you directly at the email address you provided to the Forum shortly.

    Thank you,

    Beth L - MS

    Friday, January 18, 2008 10:50 PM