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Suddenly my copy of Window 7 is "not genuine" RRS feed

  • Question

  • Here is the output from the mgadiag.exe

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7KPXF-6WMX9-7DKG2
    Windows Product Key Hash: y4RACo7Q2Wzc0Tf5COl69wF5cNk=
    Windows Product ID: 00371-839-7537463-85219
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {13FE3E90-7099-44E9-AC72-DB55EBE8C42F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13FE3E90-7099-44E9-AC72-DB55EBE8C42F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7DKG2</PKey><PID>00371-839-7537463-85219</PID><PIDType>5</PIDType><SID>S-1-5-21-36728687-2697930306-4094410132</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100618000000.000000+000</Date></BIOS><HWID>C9770200010000FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:27:2012 15:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            061810        APIC1424
      FACP            061810        FACP1424
      SRAT            AMD           FAM_F_10
      HPET            061810        OEMHPET
      MCFG            061810        OEMMCFG
      OEMB            061810        OEMB1424
      SSDT            A M I         POWERNOW



    Friday, January 27, 2012 9:49 PM

Answers

  • "Victor Norman" wrote in message news:cc2b0e4a-93b0-4cbe-afef-03ce74871b2d...

    I use Microsoft Security Essentials and disabled it before trying the repair install. I also unplugged all devices except the internet connection.  But, I didn't look at the device manager.

    Now, when I look at it, there are no devices shown, even after turning on viewing of hidden devices. 

     

    I beginning to think that I need to reinstall Windoze 7 from scratch...

     

    Vic

     
    The only known cure in Win 7 appears to be a System Restore -
    although this XP fix  *may* apply, use it at your own risk  ( a quick look tells me that it should work, if this is your problem)
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Friday, February 3, 2012 9:31 PM
    • Marked as answer by Darin Smith MS Monday, February 6, 2012 10:39 PM
    Tuesday, January 31, 2012 12:52 AM
    Moderator

All replies

  • Hello Victor Norman,

    Your Diagnostic Report suggests that there may be a problem with Window 7's Licensing Store file, try the below steps to recreate the Store.

    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

     

    Thank you,


    Darin MS
    Friday, January 27, 2012 11:04 PM
  • I'm afraid this did not work for me.  I tried it several times (the 2nd and 3rd times, renaming tokens.dat to tokens.bar2, then tokens.bar3 (hope that was OK)), but each time it still said there was a problem with the activation key.  At the last step, I tried just choosing Activate Now (I think that's what it said) and I tried Reentering my Product Key, but neither choice worked...

     

    I'm including the output from MGAdiag again, just in case there is something here that has changed that may give you a clue.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7KPXF-6WMX9-7DKG2
    Windows Product Key Hash: y4RACo7Q2Wzc0Tf5COl69wF5cNk=
    Windows Product ID: 00371-839-7537463-85871
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {13FE3E90-7099-44E9-AC72-DB55EBE8C42F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13FE3E90-7099-44E9-AC72-DB55EBE8C42F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7DKG2</PKey><PID>00371-839-7537463-85871</PID><PIDType>5</PIDType><SID>S-1-5-21-36728687-2697930306-4094410132</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100618000000.000000+000</Date></BIOS><HWID>C9770200010000FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:27:2012 15:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            061810        APIC1424
      FACP            061810        FACP1424
      SRAT            AMD           FAM_F_10
      HPET            061810        OEMHPET 
      MCFG            061810        OEMMCFG 
      OEMB            061810        OEMB1424
      SSDT            A M I         POWERNOW

    Saturday, January 28, 2012 1:26 PM
  • "Victor Norman" wrote in message news:cbe70c4a-0bda-4e94-b2c3-abdfdd7f3dea...

    I'm afraid this did not work for me.  I tried it several times (the 2nd and 3rd times, renaming tokens.dat to tokens.bar2, then tokens.bar3 (hope that was OK)), but each time it still said there was a problem with the activation key.  At the last step, I tried just choosing Activate Now (I think that's what it said) and I tried Reentering my Product Key, but neither choice worked...

     

    I'm including the output from MGAdiag again, just in case there is something here that has changed that may give you a clue.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7KPXF-6WMX9-7DKG2
    Windows Product Key Hash: y4RACo7Q2Wzc0Tf5COl69wF5cNk=
    Windows Product ID: 00371-839-7537463-85871
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048


    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100618000000.000000+000</Date></BIOS


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533

     
    Please check the file system – the error code is one that we would normally associate with an OEM_SLP Key, rather than a Retail one.
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, January 28, 2012 2:06 PM
    Moderator
  • The chkdsk and sfc didn't show any problems with the disk.  I'm not surprised, as I regularly run ccleaner, defraggler, etc., to keep things clean.  Here are the mgadiag results now:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7KPXF-6WMX9-7DKG2
    Windows Product Key Hash: y4RACo7Q2Wzc0Tf5COl69wF5cNk=
    Windows Product ID: 00371-839-7537463-85871
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {13FE3E90-7099-44E9-AC72-DB55EBE8C42F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13FE3E90-7099-44E9-AC72-DB55EBE8C42F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7DKG2</PKey><PID>00371-839-7537463-85871</PID><PIDType>5</PIDType><SID>S-1-5-21-36728687-2697930306-4094410132</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100618000000.000000+000</Date></BIOS><HWID>C9770200010000FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:27:2012 15:18
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            061810        APIC1424
      FACP            061810        FACP1424
      SRAT            AMD           FAM_F_10
      HPET            061810        OEMHPET 
      MCFG            061810        OEMMCFG 
      OEMB            061810        OEMB1424
      SSDT            A M I         POWERNOW

    Sunday, January 29, 2012 1:29 PM
  • "Victor Norman" wrote in message news:5810f951-ae80-4bc7-a277-1126b8b17e47...

    The chkdsk and sfc didn't show any problems with the disk.  I'm not surprised, as I regularly run ccleaner, defraggler, etc., to keep things clean.  Here are the mgadiag results now:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7KPXF-6WMX9-7DKG2
    Windows Product Key Hash: y4RACo7Q2Wzc0Tf5COl69wF5cNk=
    Windows Product ID: 00371-839-7537463-85871
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Other data-->
    SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2103   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100618000000.000000+000</Date></BIOS


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 

    It appears that the script is still unable to properly run - I suspect that you may have to go through a repair install to get it to do so (certainly, from my records, that's the only thing that has worked in similar circumstances)

    http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

    If you're reluctant to do that, then all I can suggest is that you contact MS WGA support for assistance, but I suspect that they will tell you the same thing.

    WGA Support can be found here-

    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!

     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, January 29, 2012 1:34 PM
    Moderator
  • When I run the repair install, it gets to step 9 ("Windows will now check for any compatibility issues. If any are found like in the example below, take care of them first then restart the repair install process over again.") and hangs forever.  I've let it run for a couple of hours and it does not make progress...

     

    Does this give any more hints as to what may be wrong?

     

    (Thank you for your prompt answers in the past!  It has been a pleasure to work with you so far.)

     

    Vic


    Monday, January 30, 2012 11:19 PM
  • "Victor Norman" wrote in message news:af704959-a9fd-4e53-8054-7db0fc6444cb...

    When I run the repair install, it gets to step 9 ("Windows will now check for any compatibility issues. If any are found like in the example below, take care of them first then restart the repair install process over again.") and hangs forever.  I've let it run for a couple of hours and it does not make progress...

     

    Does this give any more hints as to what may be wrong?

     

    (Thank you for your prompt answers in the past!  It has been a pleasure to work with you so far.)

     

    Vic


     
     
    That sounds like either AV or driver problems
    Uninstall your AV temporarily, and run the manufacturer’s removal/cleanup tool.
    Look in Device Manager, and enable viewing of hidden devices – uninstall any that show yellow or red flags.
    then try again.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, January 30, 2012 11:37 PM
    Moderator
  • I use Microsoft Security Essentials and disabled it before trying the repair install. I also unplugged all devices except the internet connection.  But, I didn't look at the device manager.

    Now, when I look at it, there are no devices shown, even after turning on viewing of hidden devices.  

     

    I beginning to think that I need to reinstall Windoze 7 from scratch...

     

    Vic

    Tuesday, January 31, 2012 12:39 AM
  • "Victor Norman" wrote in message news:cc2b0e4a-93b0-4cbe-afef-03ce74871b2d...

    I use Microsoft Security Essentials and disabled it before trying the repair install. I also unplugged all devices except the internet connection.  But, I didn't look at the device manager.

    Now, when I look at it, there are no devices shown, even after turning on viewing of hidden devices. 

     

    I beginning to think that I need to reinstall Windoze 7 from scratch...

     

    Vic

     
    The only known cure in Win 7 appears to be a System Restore -
    although this XP fix  *may* apply, use it at your own risk  ( a quick look tells me that it should work, if this is your problem)
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Friday, February 3, 2012 9:31 PM
    • Marked as answer by Darin Smith MS Monday, February 6, 2012 10:39 PM
    Tuesday, January 31, 2012 12:52 AM
    Moderator
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, February 6, 2012 10:39 PM