locked
Windows Validation Help RRS feed

  • Question

  • My work has a computer that has been running in the one of our labs for who knows how long. Today it came up with the message that it does not have a valid copy of WindowsXP. I ran the tool and am posting the results here. Please help. It says "Geographically blocked PID". What is that? Below is a copy from the diag tool.


    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QW3HM-JGRQX-KM77T
    Windows Product Key Hash: NiGGJUBjRyjHCl1UtP6NiEnsppE=
    Windows Product ID: 55274-640-0185941-23639
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {31DCE7F1-E548-4C04-8BB3-D03C52C6F0D3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{31DCE7F1-E548-4C04-8BB3-D03C52C6F0D3}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KM77T</PKey><PID>55274-640-0185941-23639</PID><PIDType>1</PIDType><SID>S-1-5-21-746137067-492894223-839522115</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX280               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20051129000000.000000+000</Date></BIOS><HWID>E0BE3E4701844043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A858:Dell Inc|1A858:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, May 4, 2009 5:01 PM

Answers

  • Good Morning Cory,


    Thank you for posting in the WGA Forums Ben. Based on your MGA Diagnostic results you have a geographically blocked PID.  A "Geographically blocked PID" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.


    Also I noticed Microsoft Office Professional was installed using a now blocked volume licensing key (VLK). Please visit 
    http://www.microsoft.com/piracy and file a piracy report. Contact your system's administrator and let them know what has happened.


    Thank you,

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, May 4, 2009 6:06 PM
    Monday, May 4, 2009 6:06 PM
  • Cory,

    We don't give out where the product key is actually from and that would fall outside the actual support scope for this forum. Have you notified your companies System's Administrator? If you have not had the chance please notify them. Please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK.  Sometimes how customers find themselves in this situation is that when their IT department was creating their VL image to be deployed to their desktops, they sometimes inadvertently use an incorrect product key because it was handy. 

    As far as getting around paying $150 dollars this depends. Did your company purchase a Volume Licensing Key "VLK"? This is why I would recommend you to notify your System's Administration department and have them verify what the companies VLK is. If you only have a couple computers and no one purchased a VLK then you may need to purchase the WGA Kit. The next question I would ask is who installed the GEO Blocked Key onto the company's system? Was the computer built by a major company or by a local business? If the computer was built by a major business then I would contact them and ask them to send you the actual recovery media for the particular make and model. Then you can install the recovery media. The problem with this is you won't have all of the corporate software etc which was originally installed but at least you will be genuine again. Do you have all the original software for each machine you have on the network which originally came for with the systems along with Certificates of Authenticities "COAs"? 

    Hopefully this will provide more of an insight and guidance.


    Take care and thank you


    Stephen




    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, May 4, 2009 8:56 PM
    Monday, May 4, 2009 8:55 PM

All replies

  • Good Morning Cory,


    Thank you for posting in the WGA Forums Ben. Based on your MGA Diagnostic results you have a geographically blocked PID.  A "Geographically blocked PID" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.


    Also I noticed Microsoft Office Professional was installed using a now blocked volume licensing key (VLK). Please visit 
    http://www.microsoft.com/piracy and file a piracy report. Contact your system's administrator and let them know what has happened.


    Thank you,

    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, May 4, 2009 6:06 PM
    Monday, May 4, 2009 6:06 PM
  • As far as I know this computer was purchased by the company and has not been anywhere else. Where is that VL License from? So there is no way around paying the $150?
    Monday, May 4, 2009 6:33 PM
  • Cory,

    We don't give out where the product key is actually from and that would fall outside the actual support scope for this forum. Have you notified your companies System's Administrator? If you have not had the chance please notify them. Please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK.  Sometimes how customers find themselves in this situation is that when their IT department was creating their VL image to be deployed to their desktops, they sometimes inadvertently use an incorrect product key because it was handy. 

    As far as getting around paying $150 dollars this depends. Did your company purchase a Volume Licensing Key "VLK"? This is why I would recommend you to notify your System's Administration department and have them verify what the companies VLK is. If you only have a couple computers and no one purchased a VLK then you may need to purchase the WGA Kit. The next question I would ask is who installed the GEO Blocked Key onto the company's system? Was the computer built by a major company or by a local business? If the computer was built by a major business then I would contact them and ask them to send you the actual recovery media for the particular make and model. Then you can install the recovery media. The problem with this is you won't have all of the corporate software etc which was originally installed but at least you will be genuine again. Do you have all the original software for each machine you have on the network which originally came for with the systems along with Certificates of Authenticities "COAs"? 

    Hopefully this will provide more of an insight and guidance.


    Take care and thank you


    Stephen




    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, May 4, 2009 8:56 PM
    Monday, May 4, 2009 8:55 PM