locked
Only some of my MSN (Qwest) email log ins works RRS feed

  • Question

  •  

    One of the email addresses on our account won't open and get the "Can not open page" (or something like that).  I have tried to convert it but no luck.  The others required nothing. Thanks - Maybe the free 90 day trial isn't a good idea as I see so many issues on the site.
    Monday, May 26, 2008 3:14 AM

Answers

  • I am not sure what you are describing, but if you have Qwest, Windows Live OneCare is included in your subscription to Qwest. You must log in using your Qwest ID - the primary one, not secondary IDs.

    http://kai03.qwest.com/WindowsLive/MemberCenter/DownloadOneCare.aspx

    Installation of Windows Live OneCare from Qwest

    After you click "Download Now" on this page, the download and installation of Windows Live OneCare from Qwest will begin.

    Be aware of the following:

    • The download and installation of Windows Live OneCare from Qwest can take from 5 to 30 minutes depending on your connection speed.
    • OneCare will check for conflicting anti-virus applications that may be running on your computer. To complete the installation of OneCare, you will need to allow OneCare to uninstall the conflicting applications.
    • As part of the OneCare installation, you will see a screen that asks if you have a Windows Live ID. Answer "Yes," and then enter your Qwest Windows Live ID (for example, john_smith_123@q.com) and your password.

    If you are having problems, contact Qwest for help:

    http://www.qwest.com/residential/customerService/contactus/internet.html

    -steve

    Monday, May 26, 2008 6:03 PM
    Moderator