User Mapping issue while importing production Org to Dev CRM system RRS feed

  • Question

  • Hi ,

    I am running into following issue.

    I copied Production DB backup and able to restore into Dev system. But when we tried to import the POSRG production organization from Deployment Manager , we are facing following issue.

    It occurred because on my Dev Active Directory does not have the CRM users that are exists on Production System. 

    We are stuck on this can anybody help me on this how can we skip the user mapping while importing organization. 

    Any help will be appreciate.



    Friday, December 5, 2014 2:30 PM

All replies

  • Hi,

    You can select a system user from the list and map that user with an existing active directory user.

    1.Select one user who have System administrator role from the Existing user list 
    2.Click Browse button in the User mapping target and provide a valid active directory user



    Friday, December 5, 2014 3:39 PM
  • H i,

    Our problem is that in Dev system have only one user in Active directory but in Production have 15 user in AD.

    Is there any way we can skip this user mapping.


    Saturday, December 6, 2014 3:44 AM
  • Hi,

    The user you are using to import the organization must be mapped to any user in the organization being imported that is system admin. This is because if you don't have a user that has the sys admin role in CRM, that organization is pretty much useless, so if you have one user in the dev AD, that user is probably you, map that user to a user that has the sys admin role and you're good to go.

    If you could skip this step you wouldn't be able to log in to the org since no users are available at all.


    Rickard Norström Developer CRM-Konsulterna
    Swedish Dynamics CRM Forum: http://www.crmforum.se
    My Blog: http://rickardnorstrom.blogspot.se

    Sunday, December 7, 2014 1:04 PM
  • I suggest just map one user which exist in your DEV system.

    so for this select existing production crm admin user in user mapping screen and then click on browse button and type relevant DEV user name and click OK so this will make use one user is mapped, after this action CRM will be installed successfully.

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    Sunday, December 7, 2014 1:15 PM