Answered by:
Office XP validation failed

Question
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So it says because Office must be activated. Sadly it already has been - I even followed the steps given to make sure that I had done it correctly and nothing changed. What can I do?Friday, November 24, 2006 5:32 PM
Answers
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Activate Product menu item remains after you activate the Office XP license: http://support.microsoft.com/kb/280649/en-usFriday, November 24, 2006 9:34 PM
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Okay, I followed the article and removed the 'Activate Product' option from each location, but I still cannot validate Office; the same error occurs.Friday, November 24, 2006 10:07 PM
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Please follow this diagnostic troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=520122. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.Friday, November 24, 2006 11:38 PM -
I'll just paste them here as this is an Office validation issue:
Diagnostic Report (1.5.0717.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Windows Product Key: *****-*****-PT2QT-B68GR-KGY2W
Windows Product Key Hash: FQysKiKR1air6zQNbsmEvMWdiiA=
Windows Product ID: 76477-OEM-2158023-86163
Windows Product ID Type: 3
Windows License Type: COA/System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {44AD094B-E484-4887-96C4-982E08CE81FC}
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.716.0
Signed By: Microsoft
Validation Diagnostic:
Resolution Status: N/ASystem Scan Data-->
Scan: Complete
Cryptography: CompleteNotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 101
Office Diagnostics: B4D0AA8B-530-645_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{44AD094B-E484-4887-96C4-982E08CE81FC}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-KGY2W</PKey><PID>76477-OEM-2158023-86163</PID><PIDType>3</PIDType><SID>S-1-5-21-1708537768-484061587-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060119000000.000000+000</Date></BIOS><HWID>DBF13EEF01844E76</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>C8F6915AFCAA4C</Val><Hash>bgB7yCRCM4Dfo+Y8P50HgVSIIAU=</Hash><Pid>54186-763-2540541-17501</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Saturday, November 25, 2006 3:21 PM
All replies
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Activate Product menu item remains after you activate the Office XP license: http://support.microsoft.com/kb/280649/en-usFriday, November 24, 2006 9:34 PM
-
Okay, I followed the article and removed the 'Activate Product' option from each location, but I still cannot validate Office; the same error occurs.Friday, November 24, 2006 10:07 PM
-
Please follow this diagnostic troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=520122. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.Friday, November 24, 2006 11:38 PM -
I'll just paste them here as this is an Office validation issue:
Diagnostic Report (1.5.0717.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Windows Product Key: *****-*****-PT2QT-B68GR-KGY2W
Windows Product Key Hash: FQysKiKR1air6zQNbsmEvMWdiiA=
Windows Product ID: 76477-OEM-2158023-86163
Windows Product ID Type: 3
Windows License Type: COA/System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {44AD094B-E484-4887-96C4-982E08CE81FC}
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.716.0
Signed By: Microsoft
Validation Diagnostic:
Resolution Status: N/ASystem Scan Data-->
Scan: Complete
Cryptography: CompleteNotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 101
Office Diagnostics: B4D0AA8B-530-645_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{44AD094B-E484-4887-96C4-982E08CE81FC}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-KGY2W</PKey><PID>76477-OEM-2158023-86163</PID><PIDType>3</PIDType><SID>S-1-5-21-1708537768-484061587-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060119000000.000000+000</Date></BIOS><HWID>DBF13EEF01844E76</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>C8F6915AFCAA4C</Val><Hash>bgB7yCRCM4Dfo+Y8P50HgVSIIAU=</Hash><Pid>54186-763-2540541-17501</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Saturday, November 25, 2006 3:21 PM