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Office XP validation failed RRS feed

  • Question

  • So it says because Office must be activated.  Sadly it already has been - I even followed the steps given to make sure that I had done it correctly and nothing changed.  What can I do?
    Friday, November 24, 2006 5:32 PM

Answers

  • Activate Product menu item remains after you activate the Office XP license: http://support.microsoft.com/kb/280649/en-us
    Friday, November 24, 2006 9:34 PM
  • Okay, I followed the article and removed the 'Activate Product' option from each location, but I still cannot validate Office; the same error occurs.
    Friday, November 24, 2006 10:07 PM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Friday, November 24, 2006 11:38 PM
  • I'll just paste them here as this is an Office validation issue:

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-PT2QT-B68GR-KGY2W
    Windows Product Key Hash: FQysKiKR1air6zQNbsmEvMWdiiA=
    Windows Product ID: 76477-OEM-2158023-86163
    Windows Product ID Type: 3
    Windows License Type: COA/System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {44AD094B-E484-4887-96C4-982E08CE81FC}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101
    Office Diagnostics: B4D0AA8B-530-645_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{44AD094B-E484-4887-96C4-982E08CE81FC}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-KGY2W</PKey><PID>76477-OEM-2158023-86163</PID><PIDType>3</PIDType><SID>S-1-5-21-1708537768-484061587-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060119000000.000000+000</Date></BIOS><HWID>DBF13EEF01844E76</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>C8F6915AFCAA4C</Val><Hash>bgB7yCRCM4Dfo+Y8P50HgVSIIAU=</Hash><Pid>54186-763-2540541-17501</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Saturday, November 25, 2006 3:21 PM

All replies

  • Activate Product menu item remains after you activate the Office XP license: http://support.microsoft.com/kb/280649/en-us
    Friday, November 24, 2006 9:34 PM
  • Okay, I followed the article and removed the 'Activate Product' option from each location, but I still cannot validate Office; the same error occurs.
    Friday, November 24, 2006 10:07 PM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Friday, November 24, 2006 11:38 PM
  • I'll just paste them here as this is an Office validation issue:

    Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-PT2QT-B68GR-KGY2W
    Windows Product Key Hash: FQysKiKR1air6zQNbsmEvMWdiiA=
    Windows Product ID: 76477-OEM-2158023-86163
    Windows Product ID Type: 3
    Windows License Type: COA/System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {44AD094B-E484-4887-96C4-982E08CE81FC}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.716.0
    Signed By: Microsoft
    Validation Diagnostic:
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101
    Office Diagnostics: B4D0AA8B-530-645_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{44AD094B-E484-4887-96C4-982E08CE81FC}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-KGY2W</PKey><PID>76477-OEM-2158023-86163</PID><PIDType>3</PIDType><SID>S-1-5-21-1708537768-484061587-725345543</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060119000000.000000+000</Date></BIOS><HWID>DBF13EEF01844E76</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>C8F6915AFCAA4C</Val><Hash>bgB7yCRCM4Dfo+Y8P50HgVSIIAU=</Hash><Pid>54186-763-2540541-17501</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Saturday, November 25, 2006 3:21 PM