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  • Question

  •  Hello I hava genuine acitvated, validated copy of xp pro on a dell computer. And the mpcmdrun log in Security essentials is saying: -genuinecheck -restrictprivalges

    Thaks in advance

    sincerely; BrianW.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-DX2DP-HMX8W-GQ82B
    Windows Product Key Hash: 68vgANjLZ/oVC3WGhM/O7SnGUAw=
    Windows Product ID: 76487-OEM-2258675-94892
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2FF68496-1C71-40D2-9E43-C8A17E2F1AC2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Word 2002 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2FF68496-1C71-40D2-9E43-C8A17E2F1AC2}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQ82B</PKey><PID>76487-OEM-2258675-94892</PID><PIDType>3</PIDType><SID>S-1-5-21-682003330-2049760794-2146849767</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 2400               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20031202000000.000000+000</Date></BIOS><HWID>2595389FE184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>6FFC683EFC69CC8</Val><Hash>Fx4ObSVLY3FcY5JOmbLJC4v3Ztw=</Hash><Pid>54189-OEM-1693763-43620</Pid><PidType>4</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B285:Dell Inc|1B285:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, March 3, 2012 2:15 AM

Answers

  • Please visit the Microsoft Security Essentials Forum for further assistance.

    Carey Frisch

    Sunday, March 4, 2012 3:03 AM
    Moderator
  • "bpw11111" wrote in message news:ab2b22bd-e6a8-4182-92eb-1e86d9a1115d...

    It said welcome to Windows, It validated the OS.

    Thanks in advance

    Brian W,

    There’s really nothing wrong with the activation status of Windows.
     
    My usual recommendation in this circumstance is to uninstall and reinstall MSE – and to check that any previous anti-virus has been properly removed by running the removal tool from that manufacturer. Also ensure that there are no other resident anti-malware apps running at the install time, possibly using a Clean Boot for the install.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, March 7, 2012 10:37 AM
    Moderator

All replies

  • "bpw11111" wrote in message news:29e1bc1c-1a40-4ad9-acd2-3456cfe59c06...

    Hello I hava genuine acitvated, validated copy of xp pro on a dell computer. And the mpcmdrun log in Security essentials is saying: -genuinecheck -restrictprivalges

    Thaks in advance

    sincerely; BrianW.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-DX2DP-HMX8W-GQ82B
    Windows Product Key Hash: 68vgANjLZ/oVC3WGhM/O7SnGUAw=
    Windows Product ID: 76487-OEM-2258675-94892
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2FF68496-1C71-40D2-9E43-C8A17E2F1AC2}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQ82B</PKey><PID>76487-OEM-2258675-94892</PID><PIDType>3</PIDType><SID>S-1-5-21-682003330-2049760794-2146849767</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 2400               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20031202000000.000000+000</Date></BIOS

     

     

    What happens if you attempt manual validation at www.microsoft.com/genuine/validate ?
    If it fails, what happens at www.microsoft.com/genuine/diag ?
    There are no obvious problems with your current report – running the above will change things one way or another, so please post a new report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, March 3, 2012 4:49 PM
    Moderator
  • Here is the new report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-DX2DP-HMX8W-GQ82B
    Windows Product Key Hash: 68vgANjLZ/oVC3WGhM/O7SnGUAw=
    Windows Product ID: 76487-OEM-2258675-94892
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2FF68496-1C71-40D2-9E43-C8A17E2F1AC2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Word 2002 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2FF68496-1C71-40D2-9E43-C8A17E2F1AC2}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQ82B</PKey><PID>76487-OEM-2258675-94892</PID><PIDType>3</PIDType><SID>S-1-5-21-682003330-2049760794-2146849767</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 2400               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20031202000000.000000+000</Date></BIOS><HWID>2595389FE184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>6FFC683EFC69CC8</Val><Hash>Fx4ObSVLY3FcY5JOmbLJC4v3Ztw=</Hash><Pid>54189-OEM-1693763-43620</Pid><PidType>4</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1B285:Dell Inc|1B285:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     Thanks in advance;

    Sincerely, Brian W.

    Saturday, March 3, 2012 8:29 PM
  • Please visit the Microsoft Security Essentials Forum for further assistance.

    Carey Frisch

    Sunday, March 4, 2012 3:03 AM
    Moderator
  • Does that mean the problem is with MSE and not activation issues?

    Thanks in advance

    Brian W,

    Tuesday, March 6, 2012 2:39 AM
  • It's Carey's way of saying that he can't read the report :)

    There is no apparent problem with Windows activation status - what were the results when you validated?

    You do however have an unactivated installation of Word 2002 - not that that should affect anything.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, March 6, 2012 10:09 AM
    Moderator
  • It said welcome to Windows, It validated the OS.

    Thanks in advance

    Brian W,

    Wednesday, March 7, 2012 12:23 AM
  • "bpw11111" wrote in message news:ab2b22bd-e6a8-4182-92eb-1e86d9a1115d...

    It said welcome to Windows, It validated the OS.

    Thanks in advance

    Brian W,

    There’s really nothing wrong with the activation status of Windows.
     
    My usual recommendation in this circumstance is to uninstall and reinstall MSE – and to check that any previous anti-virus has been properly removed by running the removal tool from that manufacturer. Also ensure that there are no other resident anti-malware apps running at the install time, possibly using a Clean Boot for the install.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, March 7, 2012 10:37 AM
    Moderator