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Product Key does not work RRS feed

  • Question

  • We have a new laptop that had Outlook 2010 pre-installed. We went to a local retailer to buy a copy of Outlook 2010, but when I try to use the product key from the box to activate the Outlook already installed on the laptop, it fails and says it is not a valid key.

     

    Must I uninstall the Outlook on the laptop and reinstall it from the DVD in order to make this work?

    Saturday, April 2, 2011 2:13 PM

Answers

  • "breadmanorange" wrote in message news:2a02ac2e-acde-4534-beea-183a00842851...

    We have a new laptop that had Outlook 2010 pre-installed. We went to a local retailer to buy a copy of Outlook 2010, but when I try to use the product key from the box to activate the Outlook already installed on the laptop, it fails and says it is not a valid key.

     

    Must I uninstall the Outlook on the laptop and reinstall it from the DVD in order to make this work?


    Possibly - you should ask this question in the specialist Answers forum for Outlook, here....

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, April 2, 2011 3:22 PM
    Moderator

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