The Explorer.exe process stops responding (hangs) when you use Windows Explorer that hosts a shell extension that was created by using MFC. RRS feed

  • Question

  • I am running Vista Home Premium (32bit) on a HPdv7.

    I have been given the solution KB973552 but there are three files and I don't know which to download (I have, as you may have guessed, minimal knowledge  in computers).

    Added to this I have tried to use the  Microsoft Update  to look for another solution and was denied acces [Error number: 0x8DDD0002]. I am logged on as an admin and can't find anything in my network settings that may cause this.

    Help! If Windows Explorer hangs once more it won't be the only thing. 

    Wednesday, December 22, 2010 7:24 PM