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Validation After repair RRS feed

  • Question

  • Have recently taken my 3 yr old PC in for repair after windows wouldn't load. I asked the store to attempt a "repair" as I had a large amount of data which had not been backed up. 4 days later they told me that the drive had been formatted, a repair install not possible, the data had been transferred to the hard drive I had provided and that they had done a clean install of windows.

    I really do not want to go back to the store, I had returned the following day after finding almost none of my data recovered and the monitor I bought damaged.

    Prior to the repair my windows had been validated and was receiving updates.

    3 weeks later I'm wondering why I cannot update, performed the diagnostics, results are below. Any advise is much appreciated

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23323
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {D550D796-4636-4822-8BE8-B4692FD52445}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D550D796-4636-4822-8BE8-B4692FD52445}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23323</PID><PIDType>1</PIDType><SID>S-1-5-21-682003330-838170752-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0301   </Version><SMBIOSVersion major="2" minor="3"/><Date>20060821000000.000000+000</Date></BIOS><HWID>3F7E380F01849A68</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 15A60:ASUSTeK Computer Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Tuesday, October 20, 2009 12:33 PM

Answers

  • Hello s_mckenzie,

    You have a nongenuine volume licensing installation of XP Pro on your computer, and the installation was done with a widely pirated and now blocked Product Key.

    My personal advice in this case would be to backup any data on the computer, then do a clean installation of Windows (which includes repartitioning and reformatting) from a Genuine Microsoft hologrammed disc.

    A shop that is so ignorant or so lazy that they would put a volume licensing installation of XP onto someone's computer and install it with a widely pirated Volume Licensing key, is just ignorant or lazy enough to have used nongenuine media which stands a good chance of embedded all sorts of malware into your computer's operating system.

    If a completely clean installation is not possible, then you should attempt to use the Product Key Updater to see if you can "genuine-ize" the installation of XP they put on the computer:  http://go.microsoft.com/fwlink/?linkid=45668  If that works, please visit several online antimalware scanners to do your best to ensure that no malware was embedded in this nongenuine installation.

    Did you give the shop your genuine XP CD and Product Key when you gave them the computer for repair?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 20, 2009 1:48 PM

All replies

  • Hello s_mckenzie,

    You have a nongenuine volume licensing installation of XP Pro on your computer, and the installation was done with a widely pirated and now blocked Product Key.

    My personal advice in this case would be to backup any data on the computer, then do a clean installation of Windows (which includes repartitioning and reformatting) from a Genuine Microsoft hologrammed disc.

    A shop that is so ignorant or so lazy that they would put a volume licensing installation of XP onto someone's computer and install it with a widely pirated Volume Licensing key, is just ignorant or lazy enough to have used nongenuine media which stands a good chance of embedded all sorts of malware into your computer's operating system.

    If a completely clean installation is not possible, then you should attempt to use the Product Key Updater to see if you can "genuine-ize" the installation of XP they put on the computer:  http://go.microsoft.com/fwlink/?linkid=45668  If that works, please visit several online antimalware scanners to do your best to ensure that no malware was embedded in this nongenuine installation.

    Did you give the shop your genuine XP CD and Product Key when you gave them the computer for repair?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, October 20, 2009 1:48 PM
  • Thanking you for your reply. I thought as much. Unfortunately I had misplaced my discs (my computer was custom built) when we moved house two years ago, or I would have attempted the repair install myself.

    I am going to visit them when they open this morning. Not a happy camper.

    Will visit the link and go from there

    Thanks again.
    Tuesday, October 20, 2009 6:23 PM