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ERROR 0039-80070001

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Hello!

could some one please explain me why do I get this error 0039-80070001 whenver I try to install the Windows Live One care? I tried twice, but I got the same error. What could be done to slove this?

I need help with my computer.

thanks

Wednesday, August 15, 2007 12:05 AM

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Error 0039 means that the antivirus signatures are failing to install. Are you trying to install the v2 beta or the released version from http://onecare.live.com?

Support for the beta is from the Get More Help link here - http://help.live.com/help.aspx?project=onecarev2

and for the released version you should see here: http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

You can also check out this post for the KB that contains info for troubleshooting installation errors - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

-steve

Wednesday, August 15, 2007 12:46 AM

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