• Question

  • I have taken the MCP and Microsoft Server in 2005 and wanted to know if Microsoft was retiring certifications back then or were they grandfathered in.  If they were retired, is there anything I can do with them?
    Tuesday, February 4, 2014 1:46 PM


  • Hi, Wallace.

    Your Microsoft certifications are never retired; instead, they are eventually marked as Legacy. You keep those certifications for life. You can still log into the Microsoft Certified Professional website and view/download your transcript. You will be able to see which certifications have been marked as Legacy.

    Please remember that certification titles and certification exams are different. Yes - you earn certifications from passing exams. A passed exam may give you 0 to n number of certifications, depending on other exams you have already passed.

    Here is the Microsoft Certified Professionals site, accessible only to those who have passed a Microsoft exam in the past. You will need to use the correct Live ID in order to log into the site.

    If it repeatedly tells you to Log out of the site but you can't, just use another web browser (Chrome, Firefox, etc.). Alternately, using the same browser, load your web-based Outlook account (Hotmail, Live, Outlook) and click on your name and then click Log Out. Then you should be able to log into the MCP site. Microsoft has known about this problem for years but they have done nothing about it.

    If you still can't log in, you can always contact Microsoft Learning support. Their email address is mcphelp@microsoft.com

    You can also call them on the phone. Please use the following web page to find the correct contact information for help. This web page includes email and phone contact information for your geographic location so you can email or call them directly. They will help you get this figured out.

    Good luck!

    Best wishes, Davin Mickelson

    Tuesday, February 4, 2014 3:25 PM