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How to get Technical Assistance from Microsoft? RRS feed

  • Question

  • Need Access ID and Contract ID

    where can I find this information if I am a gold partner?, I am having issues with Windows 10 and Visual Studio android SDK installations and there is a moderator that just avoids my issue. I would please like some technical assistance.

    Kind Regards,

    Pieter Smith

    Tuesday, August 29, 2017 8:37 AM

Answers

  • Hi Pieter, Most probably your starting point would be the Microsoft partner https://partner.microsoft.com. Once you sign in with your credentials then you would be able to see your partner status as well as the contact persons including your organizations partner administration contact and a technical contact person. These people within your organization should be able to provide you with the access and contract details.

    Hope this helps.

    Regards

    p.s. do not forget to provide feedback as to whether this is helpful.

    • Marked as answer by Pieter Smith Tuesday, August 29, 2017 2:13 PM
    Tuesday, August 29, 2017 11:44 AM
  • I'd try asking for help over here.

    https://partnersupport.microsoft.com/en-us/mpndevelop/forum

    and possibly here. (no desktop forums)

    https://partnersupport.microsoft.com/en-us/par_servplat/forum/par_winserv

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Marked as answer by Pieter Smith Tuesday, August 29, 2017 2:14 PM
    Tuesday, August 29, 2017 1:51 PM

All replies

  • Hi Pieter, Most probably your starting point would be the Microsoft partner https://partner.microsoft.com. Once you sign in with your credentials then you would be able to see your partner status as well as the contact persons including your organizations partner administration contact and a technical contact person. These people within your organization should be able to provide you with the access and contract details.

    Hope this helps.

    Regards

    p.s. do not forget to provide feedback as to whether this is helpful.

    • Marked as answer by Pieter Smith Tuesday, August 29, 2017 2:13 PM
    Tuesday, August 29, 2017 11:44 AM
  • I'd try asking for help over here.

    https://partnersupport.microsoft.com/en-us/mpndevelop/forum

    and possibly here. (no desktop forums)

    https://partnersupport.microsoft.com/en-us/par_servplat/forum/par_winserv

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Marked as answer by Pieter Smith Tuesday, August 29, 2017 2:14 PM
    Tuesday, August 29, 2017 1:51 PM