Need help accessing my password protected document


  • Hello,

     I sent a message to this mailbox on Friday with a request for support. I need access to one of my older files but it appears that it is connected to Windows Live ID and I am no longer able to access the document because the platform has expired. I was told on a recent call that there are workarounds for this. Would you be willing to help?

    Wednesday, August 03, 2016 5:50 PM