Answered by:
Genuine Windows... Passed Diagnostics

Question
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How can I avoid buying a new set of discs from HP... I confirmed with HP from their production validation that my Windows product was genuine... I cannot work through their alternative approach...I have tried... I bought product...I registered products with HP and MS... What else can I do to avoid this challenge that my windows is not genuine product. ??????
Jim t 63
Thursday, August 23, 2012 2:04 AM
Answers
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To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post. (please do not edit the report.)
Please state the version and edition of windows from your COA. do not state the product key from the COA.
- Proposed as answer by Noel D PatonModerator Sunday, September 9, 2012 2:41 PM
- Marked as answer by Noel D PatonModerator Sunday, September 16, 2012 9:54 AM
Thursday, August 23, 2012 2:40 AMAnswerer -
Please read the sticky at the top of this forum titled, "Please Read Before Posting."
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Proposed as answer by Noel D PatonModerator Sunday, September 9, 2012 2:41 PM
- Marked as answer by Noel D PatonModerator Sunday, September 16, 2012 9:54 AM
Thursday, August 23, 2012 2:41 PMAnswerer
All replies
-
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post. (please do not edit the report.)
Please state the version and edition of windows from your COA. do not state the product key from the COA.
- Proposed as answer by Noel D PatonModerator Sunday, September 9, 2012 2:41 PM
- Marked as answer by Noel D PatonModerator Sunday, September 16, 2012 9:54 AM
Thursday, August 23, 2012 2:40 AMAnswerer -
Please read the sticky at the top of this forum titled, "Please Read Before Posting."
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.
- Proposed as answer by Noel D PatonModerator Sunday, September 9, 2012 2:41 PM
- Marked as answer by Noel D PatonModerator Sunday, September 16, 2012 9:54 AM
Thursday, August 23, 2012 2:41 PMAnswerer