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CRM 2013 upgrade from CRM 4: Cannot deactivate records RRS feed

  • Question

  • I am upgrading an on premises CRM 4 environment to 2013. I have upgraded through 2011 to 2013, and all is going really well, except for one thing: I can't deactivate any records. When I do I get the error message "Business Process Error" and "State Manager MetaService: Failed to Retrieve Currnet Organization Metadata Attributes."

    There are no errors in the event log, and I don't see anything in the trace log files. The "Download Log File" button is grayed out.

    Tuesday, November 26, 2013 2:45 AM
    Moderator