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MOC 2007 client does not show resume call icon after placing call on hold. RRS feed

  • Question


  • MOC client a (tel:+18885550001) calls MOC client b (tel:+18885550002).
    MOC client (a) places the call on hold.

    OC sent...
    <HoldCall xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3">
    <callToBeHeld><callID>2</callID><deviceID>tel:+18885550001</deviceID></callToBeH
    eld></HoldCall>

    OC received...
    <HoldCallResponse xmlns="http://www.ecma-international.org/standards/ecma-323/cs
    ta/ed3" />

    OC received...
    <HeldEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"
    ><monitorCrossRefID>1</monitorCrossRefID><heldConnection><callID>2</callID><devi
    ceID>tel:+18885550002</deviceID></heldConnection><holdingDevice><deviceIdentifie
    r>tel:+18885550001</deviceIdentifier></holdingDevice><cause>normal</cause><tRemo
    teHeld /></HeldEvent>

    The MOC client shows the callee (18885550002) is on hold, but MOC client can't resume the call. Any suggestions to correct this behavior?






    Wednesday, January 9, 2008 6:18 PM

All replies

  • Hey did you ever get this issue resolved? We are seeing the same behavior currently. Thanks
    La Fletch
    Thursday, September 3, 2009 7:53 PM