Errors RRS feed

  • Question

  • When I try to open Word in Office2007 I get an error "Microsoft Office Word has encountered a problem and needs to close.  We are sorry for the inconvenience." Office 2007 Excel is fine.  Just Word gives the error.

    I am running XP sp3 with all of the patches up to date.  I tried MS Fix it center but I get an error that says "Error an exception occured during a webclient request.

    Thank you

    Tuesday, May 10, 2011 7:37 PM


  • Dear Customer,

           I'm sorry you have a wrong place posted. This forum is used to post questions about the Microsoft Fix it Center automated troubleshooting tool. Could you please post your issue to http://answers.microsoft.com/en-us that you can get the right solution soon, thanks for your understanding.

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,

    • Marked as answer by Fafafaalex Thursday, May 12, 2011 6:47 AM
    Thursday, May 12, 2011 6:47 AM