Will someone tell me what this program is think about on its off days? I cannot believe that I paid to have it installed on this computer. How many times must I restart my computer before it decides to show itself once more! Why do I never see an error code like the others are reporting? How do I go about getting a refund on my purchase? I am tired of restarting & not seeing anything show up. I would love an answer that gets me working for a long time. Please