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Windows 7 Build 7600 not genuine. How to fix problem

    Question

  • I have a dell D830 its a refurbish computer. It has windows 7 ultimate installed.  It has been working since i received it 3 months ago.  All of a sudden this morning 26 OCT i received a blk screen with the words Windows 7 Build 7600 This copy of windows is not genuine.  I've included the Microsoft Genuine Advantage Diagnostic Tool.  Please help me solve this problem.

    Thanks in advance!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {49FB58D6-7BF4-4355-94E6-F116D829D651}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80004005

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{49FB58D6-7BF4-4355-94E6-F116D829D651}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-625489523-2643766698-1902345087</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D830                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080721000000.000000+000</Date></BIOS><HWID>29BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>E999B94B331586</Val><Hash>yuINa6lOS87gNYjpLkAhJwuTmlw=</Hash><Pid>89409-707-0574577-65440</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:18:2010 15:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAeqgw66tF2EHC30aD/JD+44ylHOmGetCSRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      MCFG   DELL    M08   
      ASF!   DELL    M08   
      TCPA     
      SLIC   DELL    WN09  
      SSDT   PmRef  CpuPm

     

    Tuesday, October 26, 2010 7:57 PM

Answers

  • From where did you purchase the refurbished Dell, the bios predates the release of windows 7 by more than a year. If you bought it from someone other than dell it is possible you were sold a computer with a loader that attempts to emulate the bios marker.

     

    Tuesday, October 26, 2010 9:25 PM
  • Since not everyone knows what a Bios or a "Loader" is, I will expand on Carl's post.

    The Windows 7 currently installed in your computer is an OEM SLP version. OEM SLP versions of Windows only come pre-installed (i.e. from the factory) in computer built by large manufacturers.  For an OEM SLP version of Windows 7 to work, it has to be installed on a computer that has the proper Bios Flag in the motherboard.  Only computers that come pre-instlled with Windows 7 would have the proper Bios Flag for an OEM SLP version of Windows 7 to work.  Since your computer pre-dates Windows 7, it could not have come pre-installed with Windows 7 which means the computer doesn't have the proper Bios Flag.

    A "Loader" is a pirate hack that attempts to fool Windows into think the proper Bios Flag is, in fact, present.

     

    Most likely whoever "Refurbished" that computer though they could sell the PC faster or for more money by installing Windows 7 on it. But didn't want to spend the money on a properly licensed copy and just used the Dell Windows 7 recovery software (that comes with Dell PCs that actually come pre-installed with Windows 7) to install that OEM SLP Windows 7 on your computer.

    I recommend contacting the person or company that sold you the PC and returning it for a full refund. Get your money back.

     

    Thank you,


    Darin MS
    Tuesday, October 26, 2010 10:02 PM
    Owner

All replies

  • From where did you purchase the refurbished Dell, the bios predates the release of windows 7 by more than a year. If you bought it from someone other than dell it is possible you were sold a computer with a loader that attempts to emulate the bios marker.

     

    Tuesday, October 26, 2010 9:25 PM
  • Since not everyone knows what a Bios or a "Loader" is, I will expand on Carl's post.

    The Windows 7 currently installed in your computer is an OEM SLP version. OEM SLP versions of Windows only come pre-installed (i.e. from the factory) in computer built by large manufacturers.  For an OEM SLP version of Windows 7 to work, it has to be installed on a computer that has the proper Bios Flag in the motherboard.  Only computers that come pre-instlled with Windows 7 would have the proper Bios Flag for an OEM SLP version of Windows 7 to work.  Since your computer pre-dates Windows 7, it could not have come pre-installed with Windows 7 which means the computer doesn't have the proper Bios Flag.

    A "Loader" is a pirate hack that attempts to fool Windows into think the proper Bios Flag is, in fact, present.

     

    Most likely whoever "Refurbished" that computer though they could sell the PC faster or for more money by installing Windows 7 on it. But didn't want to spend the money on a properly licensed copy and just used the Dell Windows 7 recovery software (that comes with Dell PCs that actually come pre-installed with Windows 7) to install that OEM SLP Windows 7 on your computer.

    I recommend contacting the person or company that sold you the PC and returning it for a full refund. Get your money back.

     

    Thank you,


    Darin MS
    Tuesday, October 26, 2010 10:02 PM
    Owner
  • I have windows 7 installed on my computer, for the first 6 months it worked very well. A few weeks ago when I turned the computer on I was receiving the nessage in the lower right hand corner "Windows 7 Build 7600 This copy is not Genuine. I went to start then search typed in windows update, which I noticed I had several updates that needed to be installed. The one that fixed the problem was Windows 7 Service Pack 1. Once I installed it (which took about 15 mintunes) restarted my computer, The message was gone!. 

    • Proposed as answer by Ziggie1 Monday, June 20, 2011 12:50 PM
    Monday, June 20, 2011 12:49 PM
  • Listen to Darin.

    The problem is not fixed.  You may not be seeing the symptom at the moment but the problem is permanent until you address it.  Recent updates may have exposed the problem but no update or removal of an update can fix the problem.  The problem is that you have a non-legitimate copy of Windows.  There is no way a "factory installed" copy of Windows 7

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    can be on a computer made on July 21, 2008

    <Date>20080721000000.000000+000</Date>

    when Windows 7 was not released to Dell until a year later, July 24, 2009.

    You either need the copy of Vista that belongs to this model or you need to purchase a full license copy of Windows and replace what you have now.  Of course, getting a refund would be even better.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, June 20, 2011 3:12 PM
    Answerer
  • "Ziggie1" wrote in message news:8e5a0eb8-a8bc-48f0-a73f-f59a7cd99718...

    I have windows 7 installed on my computer, for the first 6 months it worked very well. A few weeks ago when I turned the computer on I was receiving the nessage in the lower right hand corner "Windows 7 Build 7600 This copy is not Genuine. I went to start then search typed in windows update, which I noticed I had several updates that needed to be installed. The one that fixed the problem was Windows 7 Service Pack 1. Once I installed it (which took about 15 mintunes) restarted my computer, The message was gone!. 


    Please start YOUR OWN thread!!
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     - IN YOUR OWN THREAD, please

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 20, 2011 6:38 PM
    Moderator
  • "Ziggie1" wrote in message news:8e5a0eb8-a8bc-48f0-a73f-f59a7cd99718...

    I have windows 7 installed on my computer, for the first 6 months it worked very well. A few weeks ago when I turned the computer on I was receiving the nessage in the lower right hand corner "Windows 7 Build 7600 This copy is not Genuine. I went to start then search typed in windows update, which I noticed I had several updates that needed to be installed. The one that fixed the problem was Windows 7 Service Pack 1. Once I installed it (which took about 15 mintunes) restarted my computer, The message was gone!. 


    The thread to which you are responding is rather like Monty Python's parrot! It is dead, deceased, and fallen off its perch,
    Please create  a NEW thread of YOUR OWN -
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     - IN YOUR OWN THREAD, please

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, June 20, 2011 6:40 PM
    Moderator