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WGA issue RRS feed

  • Question

  • <p>Diagnostic Report (1.9.0027.0):<br />-----------------------------------------<br />Windows Validation Data--&gt;</p><p>Validation Code: 50<br />Cached Online Validation Code: 0x0<br />Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD<br />Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=<br />Windows Product ID: 00359-OEM-8992687-00249<br />Windows Product ID Type: 2<br />Windows License Type: OEM SLP<br />Windows OS version: 6.1.7601.2.00010300.1.0.003<br />ID: {FC2A9E93-35C1-4B89-B72F-C6DEBF4803AB}(3)<br />Is Admin: Yes<br />TestCab: 0x0<br />LegitcheckControl ActiveX: N/A, hr = 0x80070002<br />Signed By: N/A, hr = 0x80070002<br />Product Name: Windows 7 Home Premium<br />Architecture: 0x00000009<br />Build lab: 7601.win7sp1_gdr.130828-1532<br />TTS Error: <br />Validation Diagnostic: <br />Resolution Status: N/A</p><p>Vista WgaER Data--&gt;<br />ThreatID(s): N/A, hr = 0x80070002<br />Version: N/A, hr = 0x80070002</p><p>Windows XP Notifications Data--&gt;<br />Cached Result: N/A, hr = 0x80070002<br />File Exists: No<br />Version: N/A, hr = 0x80070002<br />WgaTray.exe Signed By: N/A, hr = 0x80070002<br />WgaLogon.dll Signed By: N/A, hr = 0x80070002</p><p>OGA Notifications Data--&gt;<br />Cached Result: N/A, hr = 0x80070002<br />Version: N/A, hr = 0x80070002<br />OGAExec.exe Signed By: N/A, hr = 0x80070002<br />OGAAddin.dll Signed By: N/A, hr = 0x80070002</p><p>OGA Data--&gt;<br />Office Status: 109 N/A<br />OGA Version: N/A, 0x80070002<br />Signed By: N/A, hr = 0x80070002<br />Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3</p><p>Browser Data--&gt;<br />Proxy settings: N/A<br />User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)<br />Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe<br />Download signed ActiveX controls: Prompt<br />Download unsigned ActiveX controls: Disabled<br />Run ActiveX controls and plug-ins: Allowed<br />Initialize and script ActiveX controls not marked as safe: Disabled<br />Allow scripting of Internet Explorer Webbrowser control: Disabled<br />Active scripting: Allowed<br />Script ActiveX controls marked as safe for scripting: Allowed</p><p>File Scan Data--&gt;</p><p>Other data--&gt;<br />Office Details: &lt;GenuineResults&gt;&lt;MachineData&gt;&lt;UGUID&gt;{FC2A9E93-35C1-4B89-B72F-C6DEBF4803AB}&lt;/UGUID&gt;&lt;Version&gt;1.9.0027.0&lt;/Version&gt;&lt;OS&gt;6.1.7601.2.00010300.1.0.003&lt;/OS&gt;&lt;Architecture&gt;x64&lt;/Architecture&gt;&lt;PKey&gt;*****-*****-*****-*****-FJQKD&lt;/PKey&gt;&lt;PID&gt;00359-OEM-8992687-00249&lt;/PID&gt;&lt;PIDType&gt;2&lt;/PIDType&gt;&lt;SID&gt;S-1-5-21-1185243852-1293088399-249066752&lt;/SID&gt;&lt;SYSTEM&gt;&lt;Manufacturer&gt;LENOVO&lt;/Manufacturer&gt;&lt;Model&gt;IdeaCentre K410&lt;/Model&gt;&lt;/SYSTEM&gt;&lt;BIOS&gt;&lt;Manufacturer&gt;LENOVO&lt;/Manufacturer&gt;&lt;Version&gt;ECKT16A&lt;/Version&gt;&lt;SMBIOSVersion major="2" minor="7"/&gt;&lt;Date&gt;20120406000000.000000+000&lt;/Date&gt;&lt;/BIOS&gt;&lt;HWID&gt;34143607018400FE&lt;/HWID&gt;&lt;UserLCID&gt;0409&lt;/UserLCID&gt;&lt;SystemLCID&gt;0409&lt;/SystemLCID&gt;&lt;TimeZone&gt;Central Standard Time(GMT-06:00)&lt;/TimeZone&gt;&lt;iJoin&gt;0&lt;/iJoin&gt;&lt;SBID&gt;&lt;stat&gt;3&lt;/stat&gt;&lt;msppid&gt;&lt;/msppid&gt;&lt;name&gt;&lt;/name&gt;&lt;model&gt;&lt;/model&gt;&lt;/SBID&gt;&lt;OEM&gt;&lt;OEMID&gt;LENOVO&lt;/OEMID&gt;&lt;OEMTableID&gt;TC-03&nbsp;&nbsp; &lt;/OEMTableID&gt;&lt;/OEM&gt;&lt;GANotification/&gt;&lt;/MachineData&gt;&lt;Software&gt;&lt;Office&gt;&lt;Result&gt;109&lt;/Result&gt;&lt;Products/&gt;&lt;Applications/&gt;&lt;/Office&gt;&lt;/Software&gt;&lt;/GenuineResults&gt;&nbsp; </p><p>Spsys.log Content: 0x80070002</p><p>Licensing Data--&gt;<br />Software licensing service version: 6.1.7601.17514</p><p>Name: Windows(R) 7, HomePremium edition<br />Description: Windows Operating System - Windows(R) 7, OEM_SLP channel<br />Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64<br />Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f<br />Extended PID: 00359-00178-926-800249-02-1033-7601.0000-1412012<br />Installation ID: 004821033484738770343686018394194655786862114861065346<br />Processor Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88338">http://go.microsoft.com/fwlink/?LinkID=88338</a><br />Machine Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88339">http://go.microsoft.com/fwlink/?LinkID=88339</a><br />Use License URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88341">http://go.microsoft.com/fwlink/?LinkID=88341</a><br />Product Key Certificate URL: <a href="http://go.microsoft.com/fwlink/?LinkID=88340">http://go.microsoft.com/fwlink/?LinkID=88340</a><br />Partial Product Key: FJQKD<br />License Status: Notification<br />Notification Reason: 0xC004F059.<br />Remaining Windows rearm count: 2<br />Trusted time: 4/5/2014 9:45:57 AM</p><p>Windows Activation Technologies--&gt;<br />HrOffline: 0x00000000<br />HrOnline: 0xC004C533<br />HealthStatus: 0x0000000000000000<br />Event Time Stamp: 4:5:2014 09:37<br />ActiveX: Registered, Version: 7.1.7600.16395<br />Admin Service: Registered, Version: 7.1.7600.16395<br />HealthStatus Bitmask Output:</p><p><br />HWID Data--&gt;<br />HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonYmvsAOAlUgeOjxDn3KQgBLLnM=</p><p>OEM Activation 1.0 Data--&gt;<br />N/A</p><p>OEM Activation 2.0 Data--&gt;<br />BIOS valid for OA 2.0: no, inconsistent OEMID or OEMTableID<br />Windows marker version: N/A<br />OEMID and OEMTableID Consistent: no<br />BIOS Information: <br />&nbsp; ACPI Table Name&nbsp;OEMID Value&nbsp;OEMTableID Value<br />&nbsp; APIC&nbsp;&nbsp;&nbsp;ALASKA&nbsp;&nbsp;A M I<br />&nbsp; FACP&nbsp;&nbsp;&nbsp;ALASKA&nbsp;&nbsp;A M I<br />&nbsp; HPET&nbsp;&nbsp;&nbsp;ALASKA&nbsp;&nbsp;A M I<br />&nbsp; MCFG&nbsp;&nbsp;&nbsp;ALASKA&nbsp;&nbsp;A M I<br />&nbsp; SLIC&nbsp;&nbsp;&nbsp;LENOVO&nbsp;&nbsp;TC-03&nbsp;&nbsp; <br />&nbsp; SSDT&nbsp;&nbsp;&nbsp;SataRe&nbsp;&nbsp;SataTabl<br />&nbsp; SSDT&nbsp;&nbsp;&nbsp;SataRe&nbsp;&nbsp;SataTabl<br />&nbsp; SSDT&nbsp;&nbsp;&nbsp;SataRe&nbsp;&nbsp;SataTabl</p><p></p>
    Saturday, April 5, 2014 1:50 PM

Answers

  • BIOS valid for OA 2.0: no, inconsistent OEMID

    The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 5, 2014 7:50 PM
    Moderator

All replies

  • Please repost your MGA Report again following these instructions:

    We need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.


    Carey Frisch

    Saturday, April 5, 2014 4:09 PM
    Moderator
  • BIOS valid for OA 2.0: no, inconsistent OEMID

    The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.  

     You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

    You may need to activate by phone.   


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, April 5, 2014 7:50 PM
    Moderator