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Unable to Update Address on MCP Site RRS feed

  • Question

  • Hi,

    I am due to sit an exam on the 1st July so I thought I would double check that my MCP page shows my correct address since I have moved house since I passed my previous exam.

    So whilst logged on to my MSDN account I clicked on the link; -

    https://www.microsoft.com/learning/members/en/us/default.aspx

    Seems to work so the question is how to I update the address on my transcript.

    Any idea what I need to do next please.

    Kind Regards,

    Kieran. 


    Kieran Patrick Wood http://www.innovativebusinessintelligence.com http://uk.linkedin.com/in/kieranpatrickwood http://kieranwood.wordpress.com/


    Saturday, June 21, 2014 2:02 PM

Answers

  • Hey Kieran
    Thanks, it's always fun to hear a good response. 

    I think it takes a little time to update, if there is a problem let me know Microsoft has branches hotline for those in authority and certificates. A simple phone call can do so if that will not be executed automatically.

    http://www.microsoft.com/learning/en-us/help.aspx


    Please Mark This As Answer if it helps to solve the issue

    Tzuri Ben Ezra | My Certifications: CompTIA A+ ,Microsoft MCP, MCTS, MCSA, MCITP |
    FaceBook: Tzuri FaceBook | vCard: Tzuri vCard | 
    Microsoft ID: Microsoft Transcript 
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    Sunday, June 22, 2014 7:52 AM

All replies

  • Hi Tzuri,
    Many thanks for a very clear post. I did what you recommended yesterday including updating my new address via the "My business information" tab as well as the "My personal information" tab. This morning I clicked again on the download transcript button as detailed in your screen shot and my transcript showed my old address. I am guess that there will be some delay in replicating my new address to my transcript.

    Lets wait and see.

    Kind Regards,

    Kieran.


    Kieran Patrick Wood http://www.innovativebusinessintelligence.com http://uk.linkedin.com/in/kieranpatrickwood http://kieranwood.wordpress.com/

    Sunday, June 22, 2014 7:33 AM
  • I am still waiting for the address to update on my transcript Tzuri. I will try and contact Microsoft soon.

    Kieran Patrick Wood http://www.innovativebusinessintelligence.com http://uk.linkedin.com/in/kieranpatrickwood http://kieranwood.wordpress.com/

    Tuesday, June 24, 2014 8:07 AM
  • I am still waiting for the address to update on my transcript Danny. I will attempt  to contact Microsoft today.

    Kieran Patrick Wood http://www.innovativebusinessintelligence.com http://uk.linkedin.com/in/kieranpatrickwood http://kieranwood.wordpress.com/

    Wednesday, June 25, 2014 9:57 AM
  • Hi Tzuri,

    Yes once I got through to the right team they sorted me out in minutes as you say. The representative made sure my transcript was corrected whilst I was still on the phone.

    Kind Regards,

    Kieran.


    Kieran Patrick Wood http://www.innovativebusinessintelligence.com http://uk.linkedin.com/in/kieranpatrickwood http://kieranwood.wordpress.com/

    Wednesday, June 25, 2014 10:37 AM