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Non genuine office stuff RRS feed

  • Question

  • Did the fun little diag tool comes back with this:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YFWXW-2GX3G-4XC8B
    Windows Product Key Hash: aJml2roxBE5WnBsXsLRFlPnqwfE=
    Windows Product ID: 00371-153-0816193-85007
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {DBF9D34B-B43B-4377-9BC2-5C0A55B62353}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: F:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DBF9D34B-B43B-4377-9BC2-5C0A55B62353}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4XC8B</PKey><PID>00371-153-0816193-85007</PID><PIDType>5</PIDType><SID>S-1-5-21-2108232262-2054416698-3417678521</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-E SLI ACPI BIOS Revision 0202</Version><SMBIOSVersion major="2" minor="4"/><Date>20061122000000.000000+000</Date></BIOS><HWID>C6BA3607018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65959</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>C026AF15497377C</Val><Hash>nFx0KiLxZMtJpof6D3r332yvULk=</Hash><Pid>81608-958-8267667-65517</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-153-081619-01-1033-7600.0000-3232009
    Installation ID: 000770783235444531503114355901958893813561878874946356
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 4XC8B
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 16/12/2009 16:55:51

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAwABAAAAAgABAAEA6GGWssHfwCD2/UgkdCZ69zwYQqrA+43vSJ7aixBc7Ds=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        ASUSACPI
      FACP            Nvidia        ASUSACPI
      HPET            Nvidia        ASUSACPI
      MCFG            Nvidia        ASUSACPI


    Basicly i had got this from a computer shop and when i came to uni went and go the offers on 7 and office. But its saying office isnt genuine so i dont know what to do.
    Thanks very much for any help you guys can offer.
    Wednesday, December 16, 2009 5:03 PM

Answers

  • Hello Swizzles,


    The report is showing that your current installation of Windows 7 Professional is a genuine retail license, which is what we would expect from the purchase you described, the univeristy student offers for 7 and Office.  Those are a GREAT deal!!!

    Here is the part of your mgadiag report that pertains to Office:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    The report results above tell us that your computer has a nongenuine installation of a volume licensing edition of Office Enterprise 2007 because it was installed with an Invalid Volume Licensing Product Key.  This installation is what the OGA Notifier is picking up as Nongenuine.  Is this installation the one that came with the computer from the computer shop?

    The report also tells us that your computer has a retail licensed installation of Office Ultimate 2007 (the one you purchased along with Win 7), but that installation is not yet activated.

    Here's what to do:

    1.  From the Programs applet of the Control Panel, uninstall the nongenuine installation of Office Enterprise 2007.  Restart the computer twice.

    2.  Next, open an Office Ultimate 2007 program such as Word 2007.  At this point, you should be presented with the Office Activation Wizard.  If so, follow the prompts to activate Office online normally.  If you do not see the Activation Wizard, from within Word 2007, click the Office button>Word Options>Resources>Activate [Office] or [Word], then follow the prompts to activate online normally.  After activation, close Word.  Restart once more.

    3.  Next, visit www.microsoft.com/genuine and click the Validate Office button.  Office should validate normally.

    4.  Once Office is validated, go ahead and open up several Office programs to check to see if you are still seeing the nongenuine software notices.  If no notices, you successfully uninstalled the nongenuine Office Enterprise 2007, activated your Genuine Office Ultimate 2007, and then Validated your Office Ultimate 2007.

    5.  If you still see nongenuine notices, that means there are still remnants of the nongenuine Office Enterprise 2007 installation that have to be cleaned up.  Please post back for further instructions.

    Please post back to let us know how you are doing!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Swizzles Wednesday, December 16, 2009 5:59 PM
    Wednesday, December 16, 2009 5:33 PM

All replies

  • Hello Swizzles,


    The report is showing that your current installation of Windows 7 Professional is a genuine retail license, which is what we would expect from the purchase you described, the univeristy student offers for 7 and Office.  Those are a GREAT deal!!!

    Here is the part of your mgadiag report that pertains to Office:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Ultimate 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    The report results above tell us that your computer has a nongenuine installation of a volume licensing edition of Office Enterprise 2007 because it was installed with an Invalid Volume Licensing Product Key.  This installation is what the OGA Notifier is picking up as Nongenuine.  Is this installation the one that came with the computer from the computer shop?

    The report also tells us that your computer has a retail licensed installation of Office Ultimate 2007 (the one you purchased along with Win 7), but that installation is not yet activated.

    Here's what to do:

    1.  From the Programs applet of the Control Panel, uninstall the nongenuine installation of Office Enterprise 2007.  Restart the computer twice.

    2.  Next, open an Office Ultimate 2007 program such as Word 2007.  At this point, you should be presented with the Office Activation Wizard.  If so, follow the prompts to activate Office online normally.  If you do not see the Activation Wizard, from within Word 2007, click the Office button>Word Options>Resources>Activate [Office] or [Word], then follow the prompts to activate online normally.  After activation, close Word.  Restart once more.

    3.  Next, visit www.microsoft.com/genuine and click the Validate Office button.  Office should validate normally.

    4.  Once Office is validated, go ahead and open up several Office programs to check to see if you are still seeing the nongenuine software notices.  If no notices, you successfully uninstalled the nongenuine Office Enterprise 2007, activated your Genuine Office Ultimate 2007, and then Validated your Office Ultimate 2007.

    5.  If you still see nongenuine notices, that means there are still remnants of the nongenuine Office Enterprise 2007 installation that have to be cleaned up.  Please post back for further instructions.

    Please post back to let us know how you are doing!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Swizzles Wednesday, December 16, 2009 5:59 PM
    Wednesday, December 16, 2009 5:33 PM
  • Well that was messy considering i told it to uninstall the computer shop one they put on.
    Ah well problem fixed now. But yeah its a very good deal :P
    Thanks very much for your help.
    Wednesday, December 16, 2009 5:59 PM